Customer Support Technician - Automation and Controls Tech

Company: Honeywell
Location: Las Vegas
Posted on: April 24, 2024

Job Description:

The main function of this position is to perform preventive
maintenance and provide technical support or basic troubleshooting to Honeywell
customers. - These customers will have
various products installed that fall into the - HVAC, automation controls, life
safety, fire, and security systems categories as well as their associated
computer systems. - The goal is to ensure
system up-time and efficiency.
Job Duties: -

• -
  Perform preventative maintenance and escalate issues found accordingly
• Verify system functionality to ensure proper operation
• Promote, build, and maintain good customer relationships while keeping supervisor informed of system status and actual/potential customer issues
• Complete required documentation for work performed or other contractual obligations
• Proper use of safety personal protection equipment
• Security and other clearances as required by customer
  Basic Qualifications:
  • Technical aptitude and/or training
  • Can identify/use trade tools appropriately
  • Ability to work independently up to 25% of the time
  • Some knowledge of basic electrical, fire system, sensors, or robotics principals
  • High School Diploma or equivalent
  • Ability to travel throughout the service area, with occasional overnight stays
  • Valid Driver's License and driving record acceptable to Honeywell
    Preferred Qualifications:
    • 1+ year of experience
    • Experience with preventative maintenanceAdditional Information
      • JOB ID: req436029
      • Category: Customer Experience
      • Location: 3255 Pepper Ln, Suite 106,Las Vegas,Nevada,89120,United States
      • Nonexempt
      • Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Las Vegas , Customer Support Technician - Automation and Controls Tech, Professions , Las Vegas, Nevada