Server Assistant
Company: Nusr-Et Steakhouse
Location: Las Vegas
Posted on: May 7, 2024
Job Description:
- Job SummaryThe Server Assistant is responsible for running food
to tables and presenting the dish with knowledge and
professionalism. Assisting the chef de pass on duty, server, and
management team in achieving the highest possible levels of
efficiency and profitability.II. - - - - - -Essential Job
FunctionsJob ActivitiesCustomer Service
- Runs food to the correct tables with the correct
announcement.
- Provides a speedy, efficient, and professional level of service
always.
- Is responsive to any guest's request. -
- Ensures that all customers receive the best possible service
and care.
- Maximizes sales opportunities through good service and table
scanning.
- Makes side dishes or appetizers tableside for any
customer.
- Runs drinks from the service bar if needed to the
customer.
- Cuts any meat tableside if needed.
- Makes meat tartar or tuna tartar tableside if needed.
- Runs food to any table as needed.
- Works with restaurant staff to create a positive dining
experience for guests.
- Greets customers and answers all questions.
- Alerts team members when tables need attention, if they are not
present, assist them in helping with their tables.
- Has knowledge of the menu, with the ability to make
suggestions.
- Ensures tables are enjoying their meals and takes action to
correct any problems.
- Collects payments from tables.Department Responsibilities
- Arrives at work for scheduled shifts and is punctual, always
following company absence, lateness procedure if unable to do
so.
- Keeps pass area with maximum efficiency and cleanliness.
- Treats company property with due care and attention.
- Attends meetings / training sessions as required by the
management team.
- Adheres to and maintains cleaning checklists and carries out
any other duties and responsibilities as assigned.
- Is aware of restaurant / company skills and standards, ensuring
these are followed.
- Informs managers of any complaints / comments / perceived
issues.
- Is always hands-on and present in the restaurant during
service.
- Has a thorough knowledge of the food and dessert menu.
- Communicates any issues or ideas to the chef de pass and
management team.
- Becomes a professional, valued member of the team with a
flexible approach to improving customer experience.
- Cleans tables and removes dishes after the customer leaves, or
as needed.
- Carries loads of soiled dirty dishes to the dishwasher to be
cleaned.
- Ensures availability of clean dishes, flatware, glasses,
straws, napkins, and other dining materials.
- Resets tables when customer leaves for next customer
party.
- Can remain focused and on-task.
- Sweeps and mops floors, if items are broken or spilled.Personal
CompetenciesThese describe the behavior you will need to
demonstrate to carry out your job effectively:
- Maintains a high customer awareness by approaching your job
with the customers always in mind.
- Is financially aware of costs involved in the operations and
are responsible to control costs.
- Is motivated and committed to your personal development,
approaching all tasks with enthusiasm and seizing opportunities to
learn new skills or knowledge to improve your personal
performance
- Is adaptable, responding quickly and positively to changing
requirements, which may mean getting involved in procedures that
are not normally part of your day-to-day responsibilities.
- Maintains high level of teamwork by showing co-operation and
support to colleagues in the pursuit of department and restaurant
goals. To have a positive impact, taking personal responsibility
and initiative to resolve issues, always clearly communicating with
both customers and colleagues
- Ensures that the quantity of work is sufficiently productive
under the normal business levels.III. - - - Additional Duties
- Performs other job-related duties as directed.
- Works as a team player always and is prepared to be flexible to
ensure that operations are always as efficient and profitable as
possible.IV. - - - Education, Experience and Skill Requirements
- High School Diploma
- Good communication and organizational skills.
- Ability to handle stressful situations and be able to prevent
and/or handle emergency situations.
- A cheerful, positive attitude when working with a variety of
people, and be able to work well under pressure.
- Responsible, neat, and clean in appearance.
- Strong communication skills with supervisors and team
members.
- Must be able to read, write and speak English.
Keywords: Nusr-Et Steakhouse, Las Vegas , Server Assistant, Other , Las Vegas, Nevada
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