Fitness Receptionist
Company: WTS International, Inc.
Location: Las Vegas
Posted on: January 12, 2021
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Job Description:
Overview WTS International, the world's leading spa, fitness and
leisure firm, is seeking a Fitness Receptionist. The Fitness
Receptionist is responsible for greeting guests or members. The
Fitness Receptionist must be well versed in the different services
offered at the facility, so as to be able to provide adequate
information to the clients of the facility. They are to help
clients with their queries. This gives a personal touch and makes
the client feel more welcome. They should also be able to handle
dissatisfied clients. Additionally, the Fitness Receptionist may
need to process transactions and handle money and contribute to
facility cleanliness. Responsibilities * Ensures the "WTS
International Experience" for members and guests by maintaining the
standards set in WTS International Basics to Excellence (BTE), WTS
International Mission Statement/Values; Standards and Expectations,
and WTS International Brand Standards.* Adheres to policies of the
facility and WTS International.* Reports any incident or accident
to the Facility Manager.* Submits all paperwork and financial
reporting, when applicable, in accordance with WTS International
policy.* Develops and maintains accurate department maintenance
procedures and checklists through routine preventative maintenance
and repair.* Maintains a monthly inventory of supplies and or
products, when applicable.* Becomes knowledgeable about the
facility and its amenities in order to effectively communicate with
members and/or guests.* Helps ensure facility is only accessed by
actual members and/or guests, and that it is safe and secure at all
times.* Greets each and every guest with a smile and direct eye
contact.* Goes the extra mile for members and guests by offering to
make reservations, find directions, look up phone numbers, etc.*
Uses time efficiently throughout shift by checking equipment,
locker rooms, inventory, etc. Ensures proper coverage when it's
necessary to leave the area.* Keeps area clear of clutter and
personal effects.* Informs co-worker(s) of pertinent information at
the end of the shift. Maintains and updates staff communication
book.* Informs facility manager of any member, guest, or facility
issues.* Enrolls members and guests in programs. Makes reservations
for spa services and personal training, when applicable.* Receives
payments for goods and services and properly accounts for the
money. Reconciles daily sales, deposits, and receipts, when
applicable.* Assists staff with lifting and storing facility
equipment, furniture, and products to help maintain facility and
prepare for special events.* Additional duties as assigned.
Qualifications * High School diploma but college degree preferred.*
Customer service experience* Previous experience handling money*
Excellent communication, customer service skills, and work ethic*
Efficient, well organized, and able to handle a variety of duties
simultaneously* Professional manner, discretion, and appearance*
Excellent verbal and written skills* Energetic, enthusiastic and
motivational* Strong team player* Proficient in appropriate
computer skills and office equipment* Ability to lift 25 lbs.*
Availability to work nights, weekends and holidays* Availability to
stand for long periods of time* This position required the ability
to stand, stoop, kneel, crouch, bend, walk, and talk Facility/Job
Highlights WTS International, Inc. is an equal employment
opportunity employer that is committed to having a diverse work
force.
Keywords: WTS International, Inc., Las Vegas , Fitness Receptionist, Administration, Clerical , Las Vegas, Nevada
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