Front Office Specialist
Company: Concentra
Location: Las Vegas
Posted on: May 14, 2022
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Job Description:
Overview:Concentra, one of the largest health care companies in
the nation, has an opening for a Patient Service Specialist.
Working in the front office is one of the most important roles in
our company. You are the face of Concentra to our communities. We
will rely on your ability to maintain a calm, friendly and
welcoming demeanor under just about any circumstances.Concentra
offers limitless growth opportunities so you can continue to build
your career in the health care field. You will receive hands-on
training and gain valuable experience caring for patients every
day. Your positive attitude and excellent communication skills will
make a direct, meaningful impact on the patient experience.Apply
today!Responsibilities:As a front desk recpetionist, you are the
first and last point of contact to our patients, you will ensure
patients feel comfortable during their visit, multitasking between
greeting patients and managing a variety of administrative
assistant duties.THE DETAILS--- Patient Service Representatives
greets patients and visitors, communicates wait times and directs
them accordingly.--- Obtains authorization as needed to process
patients for services needed.--- Checks patients in appropriate
patient management system in accordance with client company
protocols.--- Explains all required forms to patients and ensures
proper completion of all paperwork.--- Answers incoming telephone
lines in accordance with company procedures and directs the caller
accordingly.--- Checks out patients in appropriate patient
management system according to procedure and distributes records
according to the Employer's protocols.--- Files paperwork, medical
records and correspondence according to defined company
procedure.--- Maintains inventory of office supplies and printed
forms.--- Manages dissemination of all paperwork to outside parties
including non-injury paperwork, custody and control forms.---
Follows HIPAA guidelines and safety rules--- Attends center staff
meetings and participates in ongoing training as a Medical Front
Office Assistant--- Completes processing of patient referrals
including accurate checkout, paperwork processing, patient
education and communication with Client Support Services as
required.--- Assists Center Administrator in managing daily front
desk administrative functions.--- Complete understanding and
ability to perform in all aspects of front office operations---
Performs receptionist duties to achieve or exceed established
service standards--- Assists in maintaining a neat, clean and
orderly appearance throughout the facilityQualifications: JOB
REQUIREMENTS:High school graduate or equivalentOne year of
experience in customer service environment preferredDemonstrated
Intermediate knowledge of PCs, word processing, and data
entryDemonstrated excellent customer service and communication
skillsWORK ENVIRONMENT AND CONDITIONS:Fast paced, deadline-oriented
office environmentAdditional Data:BENEFITS SUMMARY:401(k) with
Employer MatchMedical/Vision/Prescription/Dental PlansLife
Insurance/DisabilityPaid Time OffColleague Referral Bonus ProgramIf
you're looking for an organization that cares for your growth and
well-being as much it does its patients, consider Concentra.This
job requires access to confidential and sensitive information,
requiring ongoing discretion and secure information
management.Concentra is an Equal Opportunity Employer, including
disability/veterans
Keywords: Concentra, Las Vegas , Front Office Specialist, Administration, Clerical , Las Vegas, Nevada
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here to apply!
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