Senior Media Account Manager

Company: TransPerfect
Location: Las Vegas
Posted on: May 14, 2022

Job Description:

MediaNEXT at TransPerfect is looking for a Senior Media Account Manager to join our expanding Global media team!

Position Summary
The Senior Media Account Manager will be responsible for the entire life-cycle of all voiceover , subtitling and graphics projects assigned to them. This position will oversee all aspects of supporting our corporate media clients (scoping, quoting, launching and management of all data, personnel and departments involved) from hand-off through project completion, to ensure on-time, on-budget and high-quality deliverables.

Candidates will need experience in accessibility projects involving voiceover, subtitling/closed captioning and graphics.

Essential Duties and Responsibilities
Establish and maintain excellent relationships with corporate media clients, sales staff and production colleagues worldwide.
Respond to client requests for new project initiatives involving voiceover, subtitling and graphics projects. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.
Assess the competitive landscape, develop project proposals, and negotiate budgets and schedules with the client.
Sense of urgency when handling project roadblocks and the ability to problem-solve with both clients and internal teams.
Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
Take a proactive role in learning about clients' industry, business needs and company culture; educating the project team, identifying new business opportunities and providing a high level of service.
Negotiate rates and deadlines with clients to maximize profitability and project completion speed.
(Run daily calls with potential clients and existing clients regarding outstanding quotes and on-going projects).
Help clients and production troubleshoot issues that may arise during the production process.
Identify improvements to existing workflows and processes.

Knowledge, Skills and Abilities
Expert client relationship skills including presenting to clients, dealing with multiple stakeholders, and ability to think on your feet.
Superior written and spoken communication skills in English.
Ability to work well independently and with a team.
Highly developed organizational skills and attention to detail.
Experience in dealing with Senior-level stakeholders.
Exceptional problem solving/critical thinking skills.

Education and/or Experience
Minimum Bachelor's Degree from a 4-year college or university.
2+ years of experience working on audio/video projects involving post-production for voiceover, subtitling and graphics required; Localization (L10N) experience strongly preferred.
3 - 5 years of experience in a client-facing account management or client service representative role in Marketing, Media Production or Media Localization.
Experience with MS Office 365 and Adobe software products.

Desired Skills and Experience
Fluency in a foreign language.
Prior experience overseeing direct reports.

To learn more about MediaNEXT please visit us at https://www.transperfect.com/medianext

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TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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