Car Wash Ticket Writer

Company: Terrible Herbst
Location: Las Vegas
Posted on: May 14, 2022

Job Description:

BASIC FUNCTION:The car wash ticket writer is responsible for the sale and explanation of products and services, prep of vehicles, printing tickets for washes PRINCIPAL RESPONSIBILITIES AND ACTIVITIES:

• Regular/consistent attendance at the business setting
• The Car Wash Ticket Writer will be able to successfully demonstrate all Car Wash functions and a strong sales ability prior to being promoted to the Car Wash Ticket Writer position.
• Understand all Car Wash processes and products and be prepared to perform them as needed: prepping, washing and drying vehicles, facility cleaning
• Explain and sell available products and services at booth and customer service areas, including the Car Wash Club, while demonstrating confidence in the company and the products we offer; answer customer questions clearly and concisely
• Operate cash register; tender transactions in a prompt, accurate manner, open/close register
• Wash towels, maintain equipment and building
• Work with minimal amount of supervision under stressful conditions; stays busy during downtime
• Ability to effectively communicate with customers, vendors and team members
• Customer interaction in a confident and friendly manner
• Practices and follows all safety protocol when operating equipment
• Detail-oriented
• Other duties as assigned to meet business needs REPORTS TO: Car Wash Manager and/or Car Wash Supervisor INTERACTIONS: Customers, vendors and Pit Stop team membersREQUIREMENTS & QUALIFICATIONS:Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Education: High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience Experience: Customer service and sales experience preferred Knowledge: Sales knowledge preferred; Basic math skills with the ability to add, subtract, multiply and divide; Cash register, calculator, and basic computer skillsCompetency: To perform the job successfully, an individual should successfully demonstrate the following competencies: Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance in a timely manner; Makes and follows through on commitments; Demonstrates strong product/process knowledge; Is able to successfully explain products and ask questions to best serve the customer; Adheres to all time and attendance policies to ensure all work areas are properly staffed to serve our customers.Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Avoids verbal or non-verbal communication that is perceived as disrespectful or inappropriate or causes him/her to be seen as unapproachable. Able to read and write legibly; Confidently, accurately, and clearly explains products to best match product to customers needs.Teamwork Gives and welcomes feedback; puts success of the team first; stays productive during slow times; stays motivated; assists other areas to maintain the flow of vehicles in between customers.Attention to Detail Demonstrates the ability to add, subtract, multiply and divide accurately;Successfully demonstrates the ability to perform all job functions such as identifying counterfeit funds, running the cash register with few errors, and completing cashier functions thoroughly, completely and with attention to small details; Remains alert at all times to ensure quality work and a safe work environment; Recognizes similarities and differences between words and series of numbers. Certificates, Licenses, Registrations: N/A Position in which an employee could be promoted: Trainer, Supervisor/Lead Working conditions: Indoor/outdoor environment; in outdoor conditions, extreme temperature ranges may be encountered such as exposure to hot summer sun and winter weather. The noise level in the work environment is usually moderate to loud. Must be able to work a flexible schedule/shift. Physical demands: Repetitive full body movement 95%; standing for prolonged time 95%, squatting 95%, twisting 95%, kneeling 95%, bending 95%, stooping 95%, fast pace walking and light jogging when necessary, lifting or moving of up to 50 pounds without assistance at various times, and exposure to weather, where extreme temperature ranges may be encountered 100%.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Keywords: Terrible Herbst, Las Vegas , Car Wash Ticket Writer, Advertising , Las Vegas, Nevada