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Epic Senior Report Writer - Remote

Company: UnitedHealth Group
Location: Las Vegas
Posted on: May 28, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. -Our Center of Excellence, located in Nashville, TN, is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. -

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. -Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. -

Primary Responsibilities:

  • Develops complex operational and project-related reports including analysis, design, documentation, versioning development, configuration, testing, implementation and ongoing support for Epic Clarity-based reporting
  • Receives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed works with customer to finalize request
  • Provides technical direction, guidance and assistance during project development and accomplish all required formal sign-offs
  • Designs and documents the general functional requirements and detailed technical specifications for a report
  • Assists with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models
  • Implements reports/database software in an optimal manner to minimize the effect on production and development activities
  • Ability to troubleshoot technical issues with reports, including reviewing scripts and database issues
  • Provides technical/clinical workflow consultation including application configuration. Reviews, analyzes, and evaluates systems needs to develop recommendations for customers
  • Develops, supports and maintains all required system design and build documents and other system documentation
  • Provides support of application incidents reported through the help desk; including 24/7 on call coverage as required
  • Adheres to organization standards for system configuration and change control
  • Develops solid relationships with end user communities, customers and business partners
  • Attends, participates in, and contributes to meetings throughout the facility
  • Troubleshoots and/or resolves application issues and escalates more complex issues as appropriate
  • The Report Writer may create new reports, using third party report writing tools to display Clarity data

    Key Competencies:

    • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
    • Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
    • Clarity Report Writer to create design specifications for new reports and identify and validate the appropriate technological solutions for various reporting needs
    • Consults with and advise vendors and technical groups concerning the continued support of reports and databases
    • Demonstrates the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills
    • Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
    • Demonstrates solid relationship management skills and ability to handle challenging interpersonal situations

      You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
      Required Qualifications:

      • Degree e.g. Associate, Bachelor, Master or 5+ years healthcare experience
      • Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
      • At least one active Epic certification(s) with proof of certificate number(s)
      • 5+ years enterprise experience with Epic systems
      • 5+ years of experience designing, creating, testing and implementing complex reports using Cogito SQL, SSIS, and/or Business Objects Enterprise reporting tools
      • Reporting tool experience or certifications (Oracle, Microsoft, SAS, Cognos, etc.)
      • Proficient with SQL query techniques and stored procedures to access relational databases with the ability to write efficient queries
      • Proficiency with MS Excel, Visio, PowerPoint and SharePoint
      • Ability to travel up to 10% annually, USA domestic locations. Travel may be lower depending on project requirements
      • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all -federal, state -and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to -employment to ensure compliance.

        Preferred Qualifications:

        • Current/active Epic certification(s) with at least two Clarity Data Model certifications
        • Familiarity with Epic applications and database structure
        • Reside in greater Nashville, TN or willing to relocate to Nashville -
        • Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

          Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

          At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

          Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

          UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Las Vegas , Epic Senior Report Writer - Remote, Advertising , Las Vegas, Nevada

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