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Security Orchestration & Automated Response (SOAR) Engineer

Company: Criterion Systems, Inc
Location: Las Vegas
Posted on: March 17, 2023

Job Description:

At Criterion Systems, we developed a different kind of business-a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website:
Criterion Systems is seeking an Security Orchestation and Automated Response (SOAR) Engineer to support a government customer in Las Vegas, Nevada.
The candidate will be part of the Cyber Security Network Operations team supporting a 24x7x365 operational environment. The position requires communication with customers via email and phone regarding service outages and support requests. In addition to providing and documenting any updates of service tickets and track problem resolution. The candidate will also support enterprise cybersecurity operations by monitoring network hardware and applications, and execute engineering tasks to resolve issues. Applicant must be a positive, flexible, self-starter requiring minimal supervision, and able to excel in a fast-paced environment. Communication skills are critical with the ability to verbalize and provide documentation to both technical and non-technical audiences. Applicants must be detail-oriented and have the ability to multi-task effectively.

  • Follow up on technical issues with operations and call center teams and all stakeholders in resolution process.
  • Support SOAR application and integration issues and ensure stable system performance.
  • Execute systems administration tasks supporting SOAR systems services.
  • Observe industry best practices, standards, and procedures.
  • Partner with other team members to define, plan, and implement SOAR usecases and integrations with other systems.
  • Support maintenance and monitoring of the system/server infrastructure to include patching, system upgrade, backup, and configuration.
  • Conduct problem management process (root cause analysis) attempt to determine the real or underlying cause of an incident in order to prevent future recurrences.
  • Perform account management, including defining groups, role-based access control, and user account creation/deletion.
  • Perform certification and professional development training to remain current on SOAR technologies and to improve skill sets and efficiency.


    • Minimum five (5) years of relevant experience.
    • Bachelor's Degree in Computer Science, Information Technology or related engineering discipline. Bachelor's Degree can be substitute with 4 years of work experience in computer and information technology related field.
    • Ability to obtain a clearance (Active DOE Q OR TS clearance preferred).
    • U.S. Citizenship is required (no dual citizenship permitted).
    • Compliance with NIST Special Publication 800-181 within 12 months of hire.
    • Strong problem solving and root cause analysis skills.
    • Minimum of 3+ years' experience supporting cybersecurity applications in a hybrid enterprise environment.
    • Intermediate awareness and knowledge of the following subjects and technologies:

      o Experienc managing and configuring Security Orchestation and Automated Response (SOAR) technologies like Phantom/Splunk SOAR, Demisto/Cortex XSOAR, Swimlane
      o Demonstrated scripting ability (Bash/Python/Perl/PowerShell/Zeek).
      o Version control systems like Git
      o Experience performing or supporting Security Operation Center (SOC) workflows
      o Customer service focus, and strong interface/communication skills.
      o Ability to ask relevant questions of customers and engineers in support of problem resolution.
      o Ability to work independently with little supervision.
      o Ability to follow procedures and work instructions to perform tasks.
      o Identify process gaps and proactively improve system inefficiencies.
      o Excellent written and verbal communication skills.
      Desired Skills:

      • - - - Experience with SIEM and logging technologies like Splunk/Splunk ES, QRadar, LogRythm, Sentinel, Chronicle
      • - - - Understanding and experience with other security technologies like EDR/XDR, IDS, NGFW, TIP, email security
      • - - - Experience with Enterprise IT Automation like Ansible or Puppet
      • - - - Experience and/or familiarity with software and system lifecycle methodologies, (e.g., ISO, CMMI, ITIL, Agile).
      • - - - Extensive experience with Windows/Linux servers/appliances in production (physical and virtualized) environments.
      • - - - Experience working in a hybrid environment.
      • - - - Working knowledge of system hardening.
      • - - - STIG, ST&E, vulnerability management, CCRI.

        Criterion Systems, Inc. and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. - We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual's protected status: - race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit -

Keywords: Criterion Systems, Inc, Las Vegas , Security Orchestration & Automated Response (SOAR) Engineer, Engineering , Las Vegas, Nevada

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