Desktop Support Engineer
Company: INSPYR Solutions
Location: Las Vegas
Posted on: May 28, 2023
|
|
Job Description:
Title: Sr. Desktop Support EngineerLocation: Las Vegas,
NVDuration: Contract to HireWork Requirements: US Citizen, GC
Holders or Authorized to Work in the US Job
Description:Responsibilities Address user tickets regarding
hardware, software and networking Walk customers through installing
applications and computer peripherals Ask targeted questions to
diagnose problems Guide users with simple, step-by-step
instructions Conduct remote troubleshooting Test alternative
pathways until you resolve an issue Customize desktop applications
to meet user needs Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests Help create
technical documentation and manualsSkillset / Experience: Proven
work experience as a Desktop Support Engineer, Technical Support
Engineer or similar role Hands-on experience with Windows Working
knowledge of office automation products and computer peripherals,
like printers and scanners Knowledge of network security practices
and anti-virus programs Ability to perform remote troubleshooting
and provide clear instructions Excellent problem-solving and
multitasking skills Customer-oriented attitude BSc in Computer
Science or relevant field LAN, WAN, and WLAN technologies Windows
Server family; configuration, support, deployment, migration, and
optimization. Virtualization; VMWare, Hyper-V, etc. Enterprise
cloud environments (Azure) Implementation and troubleshooting SMB
level networking equipment Solid knowledge and proficiency with
Microsoft Office & 365 products Our benefits package includes:
Comprehensive medical benefits Competitive pay, 401(k) Retirement
plan ...and much more! About INSPYR Solutions:As a leading
information technology partner, we connect top IT talent with our
clients to provide innovative business solutions through our IT
Staffing, Professional Services, and Infrastructure Solutions
divisions. We understand and value the unique needs of
highly-skilled information technology professionals in the industry
and always strive to stay above the curve. Our company was founded
on the following core values: Be the Best, Understand the Urgency,
Never Ever Give Up, Have the Courage to Excel, and Make a
Contribution. We take pride in our business model and strive to
create a positive workplace environment through an exemplary
culture. INSPYR Solutions provides Equal Employment Opportunities
(EEO) to all employees and applicants for employment without regard
to race, color, religion, sex, national origin, age, disability, or
genetics. In addition to federal law requirements, INSPYR complies
with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has
facilities.PDN-99132217-117f-44b2-9296-033a5d022481
Keywords: INSPYR Solutions, Las Vegas , Desktop Support Engineer, Engineering , Las Vegas, Nevada
Click
here to apply!
|