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AVP, Loan Servicing Operations Manager

Company: Axos Bank
Location: Las Vegas
Posted on: February 22, 2021

Job Description:

Axos Bank > search jobs > AVP, Loan Servicing Operations Manager in Las Vegas, Nevada - Careers at Las Vegas Skip Branding Axos Bank may collect personal information from consumers in the course of doing business. California residents have a right to know what categories of personal information Axos Bank collects and the right to tell Axos Bank to not sell their personal information . For full details, please see our California Consumer Privacy Act Notice . Accept X

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              • Strategic Partnerships Request More Info I'd like to learn more about First Name Last Name Email Phone -- 2020 Axos Bank, All Rights Reserved Support Careers Blog Company Tools Disclosures Privacy & Security Bank products and services are offered by Axos Bank -- . All deposit accounts through Axos Bank brands are FDIC insured through Axos Bank. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546 . All deposit accounts through Axos Bank brands are not separately insured by the FDIC from other deposit accounts held with the same ownership and/or vesting at Axos Bank. For more information read our FDIC Notice .Axos Bank NMLS# 524995 1 The Annual Percentage Yield (APY) is accurate as of 2/9/20216/5/2020 . This is a tiered, variablerate account. The interest rate and corresponding APY for savings and money market accounts are variable and are setat our discretion. Interest rates may change as often as daily without prior notice. Fees may reduce earnings. 2 Federal regulations limit certain types of transfers from a money market or saving account to a combined maximumof six per month. If you exceed the transfer limits on more than an occasional basis, we may convert your account toone not subject to transfer limitations or close your account. In addition, each time a transfer is paid against youraccount in excess of those allowed by federal regulation, you will be assessed an "Excess Transaction or WithdrawalFee." See our Personal Deposit Account Agreement and Schedule of Fees --fordetails. 3 Rate and loan approval subject to loan amount, occupancy, FICO score, and other credit terms. Not applicable to Jumbo Loans. Please contact us for more information.
                Axos Invest, Inc., is an SEC-registered investment adviser. Axos Invest LLC, member FINRA/SIPC. Axos Clearing LLC, member FINRA & SIPC. Axos Invest, Inc., Axos Invest LLC, and Axos Clearing are subsidiaries of Axos Financial, Inc. Remember, INVESTMENT PRODUCTS ARE NOT DEPOSITS, NOT FDIC INSURED, HAVE NO BANK GUARANTEE AND MAY LOSE VALUE. Axos Bank > search jobs > AVP, Loan Servicing Operations Manager in Las Vegas, Nevada - Careers at Las Vegas Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Returning Candidate? Log back in! AVP, Loan Servicing Operations Manager Job Locations US-NV-Las Vegas Back to Job Search -- Job ID 2020-3764 Department Loan Servicing Position Type Regular Full-Time Company Axos Bank Axos Born digital, Axos Bank --has reinvented the banking model and grown to over $14 billion in assets since our founding in 2000. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 digital banks in the country!--Axos Financial is our holding company--and publicly traded on the New York Stock Exchange under the symbol "AX (NYSE: AX). We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve. Learn more about working here! -- The Role The current scope of the position of AVP, Loan Servicing Operations Manager, which may be changed from time to time at the sole discretion of the Chief Operating Officer, will generally include the following duties that support the Loan Servicing Dept.:
                • Provide oversight and management to operations personnel
                • Ensure all personnel are properly trained and to make personal growth and team building a high priority within the department
                • Work closely with team members on skill development and career planning
                • Develop a trusting and collaborative environment where roles and responsibilities are clear and the team can operate in a highly effective manner
                • Conducts performance reviews for direct reports and provides for ongoing guidance and support. Coaches and supervises direct reports in doing the same for their staff
                • Participates in the division planning and goal-setting process, helps to establish priorities and objectives and assists in the development of strategies to achieve them
                • Resolves difficult loan situations and/or customer complaints, and provides alternative solutions to meet customers' needs
                • Assists in the selection, implementation and testing of systems and software utilized within the department, and ensures the most efficient and cost effective utilization
                • Coordinates with other departments, such as various lending channels and Portfolio Management, to enhance workflow efficiencies and ensure that loan customers receive the best possible service throughout the entire loan cycle
                • Understand the importance and significance of the data to captured in the system and develop monitoring and productivity reports that can be utilized to effectively evaluate and impact performance
                • Provide direction, guidance and measurement tools to the department to ensure that operations meet service level agreements
                • Ensures full compliance with both Regulatory and Agency Requirements and the Bank's Policies and Procedures
                • Develop innovative solutions to automate processes, reduce risk, and improve data integrity and SLA adherence
                • Work with various departments to automate processes utilizing current technology
                • Review of department processes and procedures; provide ongoing training and updates. Identify improvement opportunities for the employee and customer--experience, gain efficiencies, improve data integrity, etc.
                • Work with direct manager to determine and track KPI's and KRI's, department challenges and successes, create standardized reporting dashboards and develop and execute department initiatives
                • Management and oversight of the audit, collateral, escrow, payments and payoff teams
                • Other projects and administrative tasks as requested Are You A Fit?
                  • 2+ years' management in loan servicing or related field
                  • High school diploma or equivalent-- Preferred:--
                    • 5+ years' in banking, lending, or financial services
                    • Bachelor's degree in business, economics, accounting, statistics, or related course experience in math, statistics, computer science, accounting, or related field Apply directly for consideration as we are not using any outside agencies for any of our openings Pre-Employment Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos--Bank is an E qual O pportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs Software Powered by iCIMS
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Keywords: Axos Bank, Las Vegas , AVP, Loan Servicing Operations Manager, Executive , Las Vegas, Nevada

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