QA Manager (First Person Shooter Titles)
Company: 2K Vegas
Location: Las Vegas
Posted on: February 23, 2021
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Job Description:
Overview
The Manager position is responsible for the delivery of Quality
Assurance (QA) and Customer Support (CS) across a portfolio of
games or titles. Day to day is managing the lifecycle of a 2K
product(s) through pre-production quality assurance and post launch
customer experience. You will champion the quality of our games and
services, support the productivity and management of your team, and
maintain and improve the efficiency of our processes. You will need
to build relationships across the organization to ensure the team
can respond quickly and proactively to customers' needs. Your team
is the eyes and ears of the customer and needs to get the message
heard.
Our goal is to develop leaders and ensure our team is equipped to
meet a rapidly changing and growing studio environment. You will
oversee a team consisting of QA and CS Specialists, matrix
resources and potentially external vendors, while managing their
performance and professional development to meet the current and
future needs of the business.
This position requires prior experience working across AAA First
Person Shooter titles. Only candidates with this experience can be
considered for this particular opportunity.
Responsibilities
Knowledge And Skills
We are looking for a true leader who has exceptional communication
skills and is determined to advocate for quality and customers at
every step. We require someone with experience managing projects
and product deliverables, always looking out for improvement
opportunities, and who can see ideas through to execution.
Experience in QA or Customer Support in gaming and specifically AAA
First Person Shooter Titles.
Required Qualifications
Preferred Qualifications
Keywords: 2K Vegas, Las Vegas , QA Manager (First Person Shooter Titles), Executive , Las Vegas, Nevada
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