Director of Human Resources - Waldorf Astoria Las Vegas
Company: CTI Education Group
Location: Las Vegas
Posted on: April 8, 2021
Job Description:
Job Description - Director of Human Resources - Waldorf Astoria
Las Vegas (HOT07B1M) Job Description Director of Human Resources -
Waldorf Astoria Las Vegas ( Job Number: HOT07B1M ) Work Locations :
Waldorf Astoria Las Vegas 3752 S Las Vegas Blvd Las Vegas 89158 The
beautiful Waldorf Astoria Las Vegas is looking for a talented
Director of Human Resources to join the team! As one of the newest
hotels to the Waldorf Astoria Brand, this role offers an incredible
opportunity to work for one of the largest hospitality companies in
the world and an iconic brand that has been honored as recipient of
numerous awards for being Fortune's #1 Best Place to Work and #2
World's Best Places to Work! For more information on the hotel,
please visit: As Director of Human Resources,--you will provide
continuous leadership in creating and delivering an exceptional
team member experience and best place to work. The Director - Human
Resources will be directly responsible for contributing to the
achievement of superior business results in the areas of ensuring
outstanding guest service, team member engagement, favorable
financial outcomes, strategic leadership and talent development,
culture, innovation and human resources operations.
- Strategy - Be globally aligned with the Americas HR Operations
function while locally supporting superior business results
- Leadership - Develop innovative, forward-thinking leaders
within a comprehensive learning environment
- Culture - Ensure a best-in-class workplace that delivers on
Hilton's values, mission and purpose
- Talent - Hire, engage and develop the world's best hospitality
team members
- HR Operations Excellence - Embrace and lead implementation of
all Americas HR Operations initiatives and objectives with a
consistent commitment to excellence in execution, comprehensiveness
and timeliness. Position Summary As a Team Member in this role, you
will be responsible to: STRATEGY:
- Successfully, innovatively and timely implement HR strategic
objectives and monitor for best-in-class results
- Innovate, avoid the status quo and cultivate a transformational
Team Member-centric workplace
- Partner with GM/EC to deliver on Hilton's values by creating
high-impact TM engagement experiences
- Champion Hilton's culture at the hotel to inspire
high-performing multi-cultural, multi-generational teams that build
Hilton's talent pipeline and serve as an unbiased Team Member
advocate at all phases for their employment life cycle
- Leverage people analytics for positive talent and work
environment ROI
- Role model strategic business partner standards to actively
contribute to business results
- Provide owner relations guidance in key areas of HR expertise,
as needed (Mgt. Agreements, Wage & Hour, Compliance, Staffing
Models)
- As applicable, partner with Regional HRD/Labor Relations team
on development of effective LR strategies and training
- Ensure comprehensive People Plan is in place, reviewed with the
GM/EC and updated annually
- Mitigates risk from legal liability at all times for Hilton and
owner stakeholders by connecting with RHRD prior to any significant
Team Member disciplinary or performance improvement action
LEADERSHIP:
- Serve as the hotel's credible SME on all matters relating to
Team Member engagement, culture, performance management, talent,
compliance, leadership and talent development, training and
TM--relations (plus Labor Relations, if hotel is covered under a
CBA(s))
- Serve as a highly visible, participatory leader who proactively
and consistently engages with their GM/EC, HR team and Team
Members, external guests and communicates/presents HR Ops topics
and initiatives to key stakeholders (regional/hotel leadership,
owners, Team Members)
- Remain current on trends to evaluate innovative ways for
process/practice improvements, workplace enhancements and shares
best practices
- Partner with GM/EC on leading and coordinating community
activities at the hotel
- Participate or represent Hilton in industry or HR professional
associations
- As applicable if hotel is covered under a CBA, lead and engage
in grievance process representing the interests of the hotel,
organization and owners in conjunction with Hilton standards and
CBA provisions
- Promote tools and communication channels that encourage
regular, open Team Members performance feedback CULTURE:
- Integrate Hilton's Values/Mission/Purpose when implementing HR
Ops initiatives--and support Team Member-centric and guest-centric
programs
- Create a vibrant Heart of House physical environment and
ambiance that makes Team Members feel energized, comfortable and
motivated
- Develop a recognition culture that exists among Team Members
and across all departments
- Serve as an ambassador of Hilton's culture engaging with Team
Members through direct and meaningful interactions, leading by
example, social media and digital tools
- Deliver Thrive@Hilton well-being programs to enhance the mind,
body and spirit of each Team Member
- Champion Hilton's community interests with pride
- Actively supports Hilton's guest-centric focus with the
GM/EC/4D in the spirit of our vision and mission
- Cultivate and promote diversity and inclusion at the hotel and
deliver on Hilton's D&I objectives TALENT:
- Proactively identify--present and future talent gaps and create
action plans to address shortfalls
- Perform annual salary and benefits evaluation to ensure the
hotels' total rewards are market competitive
- Ensure meaningful onboarding programs are in place for all new
hires
- Partner with key leaders within the hotel to create a
leadership and development culture to support current and future
talent needs
- Ensure internal transfers/promos are the priority when filling
positions
- Generate consolidated monthly labor turnover data, ensure GM
reviews with EC with corrective action plans
- Ensure all key hotel leadership roles have career development
plans in place that are actively supported by leadership and
profiles are current
- Retain in-depth knowledge of internal talent to help
facilitate/manage people moves and talent decisions within or
outside of the market or region
- Ensure all key hotel roles have meaningful succession plans
with detailed timelines for next moves
- Partner with GM/EC on quarterly talent reviews and ensures
consistency across departments and align with Hilton's diversity
benchmarks
- Lead the implementation and delivery of training and
leadership--development programs and ensure Team Members receive
specific training to perform their jobs
- Personally participate in the selection process for all
management positions to ensure hotels select the best qualified
candidates and ensure Hilton's interviewing process (BBI) is
followed for all positions
- Promote benefits and perks of working for Hilton through
various communication and social media channels
- Engage in industry networking or academic events to ensure the
most qualified, diverse applicants are attracted and selected for
employment and showcases Hilton as an employer of choice
- Ensure mentoring and coaching culture is part of the hotel's
DNA and incorporate into career discussions
- Oversee, support and promote Hilton's Performance Management
process
- Ensure culture of not tolerating poor performance with 90-day
PIPs in place, as needed HR OPERATIONS EXCELLENCE:
- Possess subject matter expertise and ensure workplace
standards/practices are compliant with--federal/country, state/city
laws and audit at 1x/year including but not limited to key areas of
federal and state employment/labor laws, AAP, safety, immigration,
etc. Payroll practices relevant to wage & hour compliance must be
audited quarterly.
- Ensure HR budget is prepared with focus on creating high-impact
Team Member experiences, expenses are managed and variances are
monitored including workers' compensation, leased labor and
unemployment insurance programs
- Ensure HR Basics are collectively in place and applied
- Ensure social/digital platforms are accessible and utilized
across departments for purposes of real-time delivery of relevant
property information and Team Member engagement
- Utilizes HR System with accuracy and trains HR team and all
Team Members on proper use including TM self-service
- Maintain open lines of continuous, interactive communication
with Team Members to ensure engagement (town halls, exit
interviews, focus groups, coffee with Team Members)
- Embraces, implements and supports Americas HR Ops initiatives
in alignment within the parameters and in support of audiences
defined each year Required Qualifications:
- Minimum Education: BA/BS Bachelor's Degree
- Minimum Years of Experience: four (4) years as an HR Manager or
Assistant HR Director within a Hilton full-service location HRD or
four years' combined experience in these roles within the
hospitality industry
- Management Experience (type): Management of Entire
Department
- Additional Requirements (i. e. % of travel time, etc.): 10%
travel
- Core Competencies including but not limited to:
- Strategic Positioner: Able to position a business to win its
market.
- Credible Activist: Able to build relationships of trust by
having a proactive point of view.
- Paradox Navigator: Able to manage tensions inherent in business
(including long-term and short-term tensions and top-down and
bottom-up tensions.)
- Culture and Change Champion: Able to make change happen and
manage organizational culture.
- Human Capital Curator: Able to manage the flow of talent by
developing people and leaders, driving individual performance and
building technical talent.
- Total Rewards Steward: Able to manage employee well-being
through financial and non-financial rewards.
- Technology and Media Integrator: Able to use technology and
social media to drive and create high-performing
organizations.
- Analytics Designer and Interpreter: Able to use analytics to
improve decision-making.
- Compliance Manager: Able to manage processes related to
compliance by following regulatory guidelines. Preferred
Qualifications:
- SHRM-SPHR or SHRM-SCP certification
- Master's Degree Hilton is the leading global hospitality
company, spanning the lodging sector from luxurious full-service
hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure
travelers the finest in accommodations, service, amenities and
value. Hilton is dedicated to continuing its tradition of providing
exceptional guest experiences across its global brands . Our vision
"to fill the earth with the light and warmth of hospitality" unites
us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart
of it all!
Keywords: CTI Education Group, Las Vegas , Director of Human Resources - Waldorf Astoria Las Vegas, Executive , Las Vegas, Nevada
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