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SEO Customer Success Manager

Company: LinkGraph.io
Location: Las Vegas
Posted on: November 19, 2021

Job Description:

Description

Hi! Were LinkGraph, an SEO software company (and full-service digital agency) focused on engineering products and services that help websites improve their performance on Google. We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups, and we're looking to bring on a Customer Success Manager to help us propel our growth.

Check out our careers page here: https://linkgraph.io/careers/

If youre smart, ambitious, and passionate about working for a tech company, we want to hear from you!

Requirements

  • Familiar with SEO, PPC, and Digital Marketing, and able to convey technical concepts in a clear way to clients.
  • Extremely comfortable with technology - you love data and are great with numbers.
  • Someone looking for a fast-paced startup culture to grow in.
  • Someone who wants to solve problems and is committed to excellence.
  • High-energy and ambitious.
  • Highly detail-oriented personality type.
  • A love for customer service.
  • Strong communications skills.
  • A positive attitude and willingness to jump into dynamic projects.
    Daily Responsibilities
    • Working with one of our Senior SEO Strategists to provide the best possible experience for our clients. You'd be managing and growing your own book of business and scaling together.
    • Retaining and building relationships with our clients. Doing highly analytical reporting on their campaign performance, and making tweaks to the strategy where needed.
    • Learning the ins and outs of SEO, to be able to analyze client sites and make valuable recommendations.
    • Creating orders and monitoring each step of their fulfillment.
    • Creating new processes to streamline operations and fulfillment.
    • Being the point of contact for your clients and resolving any issues with our team.
    • Creating proposals for potential clients.
    • Assisting with account management for existing clients. We have a great client retention rate and want to keep it that way. Our clients' successes are our priority.
    • Adapting in the role as needed.
      Life at LinkGraph

      At LinkGraph, we are committed to enjoying life as we are to delivering best-in-class services and software. From community volunteer days, socially conscious initiatives, and team lunches and outings, our office reflects our teams diverse interests.

      Were a growing team of diverse professionals, however, we all share the same goals: to be a part of a company thats on the edge of digital marketing, to make the world a better place, and to have fun doing it. Our team culture is one of fast-paced innovation, where each person is empowered to take on their own ambitious projects, with the support of their teammates. Weve got plenty of perks, but the biggest one is working with other energetic high-achievers.

      We Are Very Proud Of The Kind, Inclusive, And Collaborative Company Culture We Have Built And Have Been Very Lucky To Be Recognized By Both National And Local Industry Leaders
      • Nevadas Top Workplaces - #1 Small Business (Under 150 Employees), Best New Ideas
      • Great Place to Work-Certified
      • Inc.s Best Places to Work - On the Rise (Business)
        Benefits
        • Monthly incentives and bonuses
        • Huge focus on charitable giving (this is LinkGraph's driving force)
        • Fully covered health, vision, and dental insurance
        • Unlimited PTO
        • Personal development budget
        • Lasik eye surgery benefit (Yup, we'll pay for you to have perfect vision!)
        • Pet health insurance (2 pets per employee)
        • Kindness budget (money to spend on your colleagues)
        • Beautiful office space with free beverages, snacks, etc.
        • Youll be working for a relatively new company that has grown at a speed much faster than competitors over the past two years. Our focus is on building the best team of people, the best products, and the best company overall.
          Salary

          $55-75k plus benefits

Keywords: LinkGraph.io, Las Vegas , SEO Customer Success Manager, Executive , Las Vegas, Nevada

Click here to apply!

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