Spa Assistant Manager - FT (Caesars Palace)

Company: Caesars Entertainment Corporation
Location: Las Vegas
Posted on: January 16, 2022

Job Description:

ESSENTIAL JOB FUNCTIONS: Manage the daily operations of the Spa and Fitness Center to comply with Standard Operating Procedures, and safety regulations. Responsible for Manager of Duty Duties Responsible for Opening/Closing Duties Manage employees; interview, schedule, train, develop, coach and counsel, conduct performance reviews, resolve problems, provide open communication and discipline and termination as appropriate and recommended by Human Resources. Manage team in assigned departments within the Spa and Fitness Department. Payroll Timeworks Observe, communicate and document Best Marks. Provide information and assist employees and foster good employee relations. Handle both internal and external guest issues and complaints. Monitor and adjust labor/productivity as needed based on business levels. Plan and order and products and amenities as needed using the "Check Book" Implement and supervise maintenance and sanitation standards of responsible areas and equipment. Maintain all associated maintenance and licenses documentation. Monitor and control department budget, grow revenue and contain expenses. Maintains close work relationship with other department managers/supervisors to promote Sales and smooth & efficient operations. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Guest Reservations Treatment Book Balancing Ensure optimal levels of quality service and hospitality are provided to guests. Coordinate and supervise the activities of team members. QUALIFICATIONS: High School diploma or equivalent required. Bachelor's degree preferred. Three to five years of management experience in a Spa or related field preferred Must have strong word, excel and outlook skills. Must possess excellent customer service, leadership, organizational and communication skills. Must have prior experience in developing and leading a team to provide high quality guest service. Must be flexible to work long hours when necessary. Must be flexible to work evenings, weekends and holidays when necessary. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver in and around the salon, spa and fitness area. Must be able to lift, bend, kneel and stoop. Must be able to operate the following office equipment: computer, photocopy machine, fax and telephones. Must be able to respond calmly in crisis and stressful situations. Responds to visual and oral cues. Must be able to read, write, speak and understand English. Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Keywords: Caesars Entertainment Corporation, Las Vegas , Spa Assistant Manager - FT (Caesars Palace), Executive , Las Vegas, Nevada