Technical Program Manager (98% Remote)

Company: Thorndale Partners
Location: Las Vegas
Posted on: May 14, 2022

Job Description:

DETAILS: Technical Program Manager
Title : Technical Program Manager
Compensation : $100k - $130k ( Base is D.O.E and includes a strong benefits package including 100% paid health insurance for each employee)
Start Date : ASAP
Location : Nashville, TN or Austin, TX (Remote) ( Can also work remotely from Colorado or Montana)

OVERVIEW: Technical Program Manager
We're seeking a Technical Program Manager to help support an up-and-coming organization that continues to gain momentum. In this role you will serve as this team's technology platform suite's onboarding and project management lead. The ideal candidate is highly detail oriented with the ability to apply Agile methodology, use tools like Gantt charts, Trello boards, and drive project with planning and communication. If you are someone who volunteers to create a process when you find yourself in a situation where there is no process, then this role might be for you! If you are a technically minded, "hands-on" implementation program manager and excel at working with people across the board, please reach out to us to learn more about this opportunity to join a great team.

PREFERRED EXPERIENCE: Technical Program Manager
- Bachelor's degree or directly related year for year experience
- Excellent understanding and execution of Agile Scrum methodology (Agile Cert Preferred)
- Experience managing projects, solutions, or services delivery for enterprise clients with multiple stakeholder groups
- Demonstrated excellent written and verbal communications skills with strong documentation skills; highly organized with the ability to multi-task and manage shifting priorities on tight deadline
- High level of intellectual curiosity and basic technical troubleshooting customer issue
- Project management experience, collaborating with large and complex implementations within highly matrixed organizations
- PMP Certification is a plus but not required

RESPONSIBILITIES: Technical Program Manager
- Project management of the onboarding and implementation for individual clients, having a deep understanding of your customer workflows, and maintaining successful partnerships
- Orchestrate post-sale alignment of appropriate resources to support implementation activities from customer kick-off to production
- Partner closely with the Account team to ensure the successful transition of customer post revenue go live
- Design and continually improve processes for implementation, including materials that enhance efficiency and customer experience during onboarding
- Promote, maintain and enhance our cultural values of pursuing knowledge and awareness, demonstrating value, being strategic, and innovating
- Manage both business and technical owner escalations during client implementation phase, ensuring appropriate and proactive client communications while setting realistic expectations
- Ability to quickly learn new technologies, adapt to customer demands, and able to "think on your feet"
- Identify customers' requirements while identifying potential gaps and critical success factors

Thorndale Partners, LLC
Your trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers. We are an Equal Employment Opportunity organization and we do not discriminate against any applicant for employment on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, disability, or any other federal, state or local protected class.
Please visit our Website and follow us on LinkedIn to learn more.

Keywords: Thorndale Partners, Las Vegas , Technical Program Manager (98% Remote), Executive , Las Vegas, Nevada