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Revenue Manager III

Company: Marriott Vacations Worldwide
Location: Las Vegas
Posted on: May 15, 2022

Job Description:

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Position SummaryAs a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. May be responsible for selection, supervision and development of staff in accordance with company policies and procedures.
Specific Job SummaryThe Resort Inventory & Revenue Manager - Level III position is responsible for maximizing the usage of developer, owner and rental inventory by developing and implementing optimal restriction and allocation strategies, consistently. This position is responsible for utilizing existing historical data and sales pace forecasts to determine the appropriate level of inventory to allocate (based on resort specific guidelines) for owner and exchange usage to ensure we receive the highest Owner Satisfaction Survey results achievable.This position also works closely with the Regional Preview Inventory team to establish the best strategy for supporting the inventory requirements of Sales & Marketing and then implementing and managing all inventory related activities associated with the agreed upon strategy. Responsibilities also include the on-going development of seasonally competitive rental strategies for the marketplace and the day-to-day management and execution of the strategy. The Resort Inventory & Revenue Manager will collaborate with the Corporate Rental Marketing team to develop, implement and monitor demand generating strategies for need times as identified in the on-going 12-month projection process.This position will also complete the required analysis to determine the overall impact of the marketing strategy on the rental segment and identify opportunities for improvement (if applicable) going forward. Position will be required to continuously evaluate the "Best Use" of available inventory striking the appropriate balance between owner requests, preview needs and rental demand while achieving budgeted rental sales targets. This position may also be responsible for setting the appropriate direction for direct reports, including setting individual goals and establishing priorities, to ensure the business objectives for Marriott Vacations Worldwide and Inventory & Revenue Management are consistently achieved.Expected Contributions

  • Contributes to team, department and/or business results by performing more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
  • Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.
  • Works to enhance the organization's capabilities through effective staffing and development of others by:
    • coaching own team to collaborate with others.
    • using appropriate MVW interviewing tools to hire the best people available from inside or outside.
    • establishing goals and delegating tasks appropriately.
    • providing timely coaching and feedback
    • making and rewarding distinctions in performance.
    • engaging in progressive disciplinary processes, when appropriate.
    • Assists more senior associates in achieving business results by:
      • identifying opportunities to enhance the effectiveness of business processes.
      • providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
      • participating in setting department operating plans.
      • recognizing and celebrating team successes.
      • achieving results against budget within scope of responsibility.
      • Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
      • Performs other duties as appropriate.
        Specific Expected ContributionsMay include but not limited to:
        • Ensures that owner, preview and rental inventory authorizations, restrictions and rates are consistently monitored and updated within MARSHA (Marriott's Automated Reservation System for Hotel Accommodations) and other applicable systems.
          • Monitor owner, preview and rental booking patterns on a daily basis and as needed modify inventory authorizations to ensure straight-line availability and maximization of revenue potential.
          • Monitor actual reservation bookings against 12-month projections on a daily basis to determine if assumptions are ahead or behind pace. Gather and analyze the appropriate data to proactively develop relevant short- and long-term sales strategies for the purpose of optimizing available inventory. Implement restriction and inventory strategies within MARSHA. As needed, communicate strategy changes to applicable stakeholders.
          • Work closely with the Inventory & Revenue Management (IRM) team responsible for preview inventory. On an on-going basis verify that existing preview inventory allocations will be achieved and if not, determine the best use of available inventory. Conversely, proactively convey any opportunities to increase preview inventory allocations.
            • Gather and analyze the appropriate data to develop a Bulk Deposit inventory allocation strategy that balances owner, preview and rental requirements with the opportunity to meet Internal International's demand.
              • Gather and analyze the appropriate data to develop the appropriate Marriott Rental Inventory allocation and effectively manage all aspects of the program to ensure we consistently meet or exceed owner's expectations.
              • Identify, develop and manage opportunities to increase revenues and decrease costs, preempting problems before they impact our business, anticipating future trends, and developing others as appropriate.
              • Acquire and maintain the appropriate level of knowledge and expertise on the resorts property management system and impact to data residing within MARSHA. Collaborate with Resort Operations to ensure that inventory and reservation related data remains consistently balanced within applicable systems.
              • Maintain a thorough knowledge of existing data within the business and/or procure the required data on a timely basis to ensure that the immediate needs of our internal customers can be met consistently.
                • Effectively differentiate which on-going ad hoc requests by internal customers can be supported and which will be declined based on business objectives and available resources. Identify required resources to support approved ad hoc requests and when appropriate, propose alternative recommendations for declined requests.
                • On an on-going basis identify trends, future needs and obstacles to achieving business goals. Surface viable solutions and implement as needed.
                • Support enterprise-wide initiatives such as Long-Range Planning (LRP) and Annual Budget process. Utilize all available tools and resources to develop requested forecasts and provide the Regional Director of Usage with high level summary to support assumptions. As needed, implement all approved forecast assumptions on a timely basis.
                • On a month/period basis utilize all available tools and resources to complete the 12-month projection process and provide Regional Director of Usage (RDUI) with high level summary to support assumptions. Implement all approved forecast assumptions on a timely basis.
                • Proactively communicate opportunities to increase demand for specified need times to the Regional Director of Usage Inventory and collaborate with the corporate rental marketing group. Identify viable cost effective/targeted solutions and when applicable implantation roles and responsibilities. Ensure that the required tools and processes are in place to effectively track promotion results and complete the appropriate analysis to quantify the impact of the promotion.
                • Proactively monitor on-going rental pricing activity within the market and project on a timely basis the potential impact associated with an upward or downward trend to the resort. Utilize data to develop on-going pricing recommendations, effective implementation of new pricing strategies and provide on-going analysis to monitor results as needed.
                • Proactively surface collaborate with the corporate rental marketing team to surface need times with the IRM Regional Vice Presidents of Market Execution and appropriate business partners within CRM to identify opportunities for sales and usage inventory pricing optimization.
                  • On a weekly basis utilize all available tools and resources to complete the weekly forecast process and provide required reporting to internal stakeholders on or before the day of week requirement.
                  • Actively participate in on-going period/monthly regional reviews by; preparing the appropriate resources, providing updates regarding the resort and/or market that may impact other resorts within the region and sharing best practices.
                  • Monitor operations to ensure that all Inventory & Revenue Management philosophies are maintained, and there is accurate and timely execution and ongoing management of departmental processes.
                  • As requested, participate in the training and development of new Resort Inventory & Revenue Management associates that may not directly work at your assigned resort. Also provide job shadowing opportunities to internal stakeholders who are interesting in learning about inventory and revenue management.
                    • Effectively communicate Inventory & Revenue Management philosophies as they pertain to recommended strategies to property staff and other department stakeholders.
                      • Participate in community service events sponsored by Marriott Vacation Club International to build teamwork and enhance community relationships such as Children's Miracle Network (CMN).
                      • Ensure regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.
                        • Enable direct report(s) to be successful by proactively anticipating and removing the obstacles that could impede their productivity and effectiveness.
                        • Consistently achieve Marriott Vacation Club International (MVCI) and IRM business objectives by setting the direction for direct report(s), developing individual goals, defining priorities and when appropriate, reestablish individual goals and/or priorities as business needs and objectives change.
                        • Provide direct report(s) the opportunity to succeed and grow through consistent communication, training, timely feedback, on-going recognition and establishing an annual individual development plan.
                          • Celebrates successes and publicly recognizes the contributions of direct report(s); ensures recognition is taking place across areas of responsibility.Candidate ProfileSuccessful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:Generally, a professional position with specific knowledge and experience in a discipline (e.g., Accounting, Human Resources, Information Resources) and associate management. College degree and/or relevant experience typically required.Specific Candidate ProfileEducation
                            • Four-year college degree preferred.Experience
                              • Minimum of 6 years professional experience. Previous experience in the timeshare industry or revenue management experience with a minimum of 3 years Inventory & Revenue Management experience preferred.Skills & Attributes
                                • A minimum of intermediate proficiency in all Microsoft Suites applications.
                                • Proven ability to gather the required information to analyze trends and surface possible solutions.
                                • Highly developed and effective verbal and written communication skills
                                • Ability to explain complex ideas clearly and concisely in a manner appropriate to the audience
                                • Proven ability to recognize and provide the appropriate level of detail required by each stakeholder.
                                • Conceptual thinker.
                                • Proven ability to develop and maintain effective relationships with a broad group of stakeholders.
                                • Proven ability to consistently meet deadlines through effective multi-tasking and reprioritization of tasks.
                                • Strong desire to continuously learn and develop.
                                • Proven decision-making skills.
                                • Ability to travel 5-10% (varies by resort and region).*Relocation Assistance Provided*
                                  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

Keywords: Marriott Vacations Worldwide, Las Vegas , Revenue Manager III, Executive , Las Vegas, Nevada

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