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Account Management Rep

Company: Ultimate Staffing
Location: Las Vegas
Posted on: June 24, 2022

Job Description:

The Account Management Rep is the primary interface that is responsible for the development of business relationships with current customers. They will provide support to current customers, identify and up-sell to clients in their assigned territories. Product development support, customer service, customer retention, sales skills, follow-up and action planning are key elements of this position. Other duties may be assigned
Duties:Welcome and setup new customersContact customers to review their business and ensure customer loyaltyResolve outstanding customer issues in a timely manorRenew existing subscriptionsIdentify opportunities to increase customer profitability and drive company revenue.Work with other departments to deliver maximum customer retention, revenue and net profit.
Requirements:3-5 years high volume Inside Sales Exp/Account Management/Business Development Exp.3-5 years of manufacturing or logistical experience.Strong customer facing skills (executive presence, writing skills, phone skills); demonstrates a highly professional demeanor.Excellent customer service and communication skills.Takes ownership of customer issues and drives to resolution.Customer service and retention of existing clients.Ability to work collaboratively within the organization.Ability to communicate and comprehend positions and interests, manage conflict, develop alternatives, and compromise appropriately.Ability to set and communicate expectations; skill in mediating and resolving problems.Self-motivated, strong work ethic.Ability to remain calm under pressure.Ability to maintain a professional demeanor with customers and colleagues.Oracle/Netsuite experience.Gaming experience highly preferred.

Keywords: Ultimate Staffing, Las Vegas , Account Management Rep, Executive , Las Vegas, Nevada

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