Technical Project Manager - Remote

Company: Medable, Inc
Location: Las Vegas
Posted on: June 24, 2022

Job Description:

Company DescriptionMedable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.Job DescriptionCreate and review technical design documentation to ensure development is being built and tested according to technical standardsProvide technical feasibility assessments and scoping for projects and product supportWork on complex issues where analysis of situations or data requires in-depth knowledge of Medable and Medable's products and servicesAdept at handling complex interactions with key stakeholders for Medable's customersTrack to detailed project plans to ensure deliverables are complete on timeCoordinate project implementations and product configurations for client accountsDevelop and maintain strong customer relationshipsEstablish and teach customer support practices and proceduresEffectively prioritizes own and workload of other team membersEffectively uses Medable's software and other systems and solutions required to support customers and projectsStudy other customer success programs and analyze customer data to identify the best practicesEstablish and manage technical timelines in accordance with overall project plans, driving them to timely completionHas in-depth understanding and knowledge of Medable's software and the use cases of Medable's solution in the marketParticipate in meetings with decision-makers, systems owners, and end-users to document business requirements and goalsProvide training on products and customizationsHelp customers plan and identify the best ways to utilize the softwareEducate customers on the capabilities of the softwareProactively identifies and addresses issues or risksQualificationsBachelor's degree in Computer Science, Engineering, or a related fieldMinimum of 5 years of direct experience in Technical Project Management or a combination of education and experienceExcellent verbal and written communication skills and the ability to translate complex technical concepts into simple termsExperience in requirement, analysis, design, development, testing, and implementation of softwareProficiency in-app publication processTechnical management and understanding of client and vendor relationshipsStrong interpersonal skills and leadershipStrong project management skillsPrior track record working leading project implementations and product configurations for client accounts on this levelKnowledge of customer service practicesTechnical aptitude and ability to learn software programsTeam playerGood time-management skillsExperience working in the clinical trial industry (preferred)Git, Confluence, Postman, Terminal (command line)Additional InformationU.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.

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