Engineering Manager, eCommerce Systems - Remote
Company: Conn's HomePlus
Location: Las Vegas
Posted on: June 24, 2022
Job Description:
Job DescriptionYou may not know Conn's HomePlus, but you
should.We recently posted our 3 strongest quarters in our 130+ year
history and with our new CEO, Chandra Holt, we have big plans for
growth. We are a specialty retailer of home goods, including
furniture, appliances and consumer electronics, with a mission to
elevate home life to home love . With more than 150 stores across
15 states and online at Conns.com , our over 4,500 employees strive
to help all customers create a home they love through access to
high-quality products, next-day delivery and personalized
financing. Overview: The Manager, eCommerce Delivery will be
responsible for the sprint delivery of product management backlog
in coordinating with the Product Management team. This role will
need to interact with IT, Site Operations, UX, Creative, supply
chain and retail teams to ensure all deliveries for eCommerce teams
happen on time, in scope, and without impacting site performance.
This role requires progressive experience in eCommerce/Retail and
is responsible for facilitating the end-to-end delivery of
prioritized eCommerce projects by partnering with cross functional
teams and vendors. This is a hybrid role between a delivery manager
and Technical Lead, so, rolling up one's sleeves and jumping into
the code is very important. Key Duties & Responsibilities: The
Manager, eCommerce Delivery's responsibilities include, but are not
limited to:
- Managing, mentoring, and developing a team of developers under
him/her.
- Owns execution of the delivery of solution objective i.e., the
timeline and the deliverable(s), in an agile fashion. Manage the
day-to-day operational and tactical aspects of multiple or
large-scale projects.
- Translate functional requirements from business users into
sound technical designs that meet business objectives.
- Provide subject matter expertise for use of the Magento
platform.
- Working with the infrastructure team, recommend architecture
changes to improve performance and availability.
- Work horizontally across all teams to align broader technology
decisions with the effective delivery of quality. Ensure work
delivered by the team is of high quality, scalability, and
security.
- Communicate to leadership/stakeholders any upcoming resource
issues as they become visible, facilitate resolving any ambiguity
in timing, coordination between various eCommerce teams. Establish
regular checkpoints for these communications, as well as being
responsive to urgent requests that have resource and delivery
implications.
- Facilitate technical problem resolution for issues within the
team's scope of responsibility; ensure the proper team members are
engaged and collaborate with other Team Leads and related subject
matter experts.
- Confirm that all technical aspects of the solution are properly
documented and transitioned to support teams.
- Work with product managers in gathering and documenting,
grooming sessions, delivering requirements and communicate the same
with development team.
- Ensure actions and key deliverables are met and are kept within
the defined scope.
- Ensure operational readiness testing and design for operations
efforts to ensure smooth transition post deployment. Required
Experience
- Bachelor's degree in Computer Science, Computer Engineering or
other closely related discipline combined with at 8+ years'
experience leading professional services delivery, product
development or technical project delivery.
- Minimum 5+ years eCommerce/Retail IT experience
- 3+ years working in an Agile environment.
- Hands-on experience working in a Retail organization supporting
Omni-Channel initiatives such as eCommerce, Web and Mobile
applications.
- Experience in the negotiation of changes to
commitments/requirements with multiple levels within the
organization. Preferred Experience
- Experience with Magento or Big Commerce is a plus Conn's
HomePlus is an equal opportunity employer.
Keywords: Conn's HomePlus, Las Vegas , Engineering Manager, eCommerce Systems - Remote, Executive , Las Vegas, Nevada
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