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Parts Attachments & Service Sales Manager, West Region

Company: Manitou Group
Location: Las Vegas
Posted on: September 22, 2022

Job Description:

Job Id: 41587Job Family: SalesLocation:Las Vegas, NV, US Phoenix, AZ, US San Diego, CA, US Bozeman, MT, US Portland, OR, US Albuquerque, NM, US Seattle, WA, US Casper, WY, US Boise, ID, US Salt Lake City, UT, US Sacramento, CA, US San Francisco, CA, USEmployment Type: PermanentJOIN THE UP MOVEMENTWe invite you to join our team as
Parts, Attachments & Service Sales Manager, West Region
Joining Manitou means forging your career path as part of an international group offering real opportunities to make an impact through your contributions.
ABOUT OUR COMPANY & CULTURE:Manitou Group, a world leader in rough-terrain handling, invents, produces, distributes and services material for construction, agriculture and industries. We design, manufacture, distribute, and service products and solutions for the material handling, access equipment and compact earth moving activities that work smarter, faster, safer and cost efficiently. Through its iconic brands - Manitou, Gehl and Mustang by Manitou - and its network of 1,500 dealers worldwide, the group offers the best solutions by creating optimum value for its customers. With its headquarters in France, the group recorded a revenue of 1.9 billion euros across 140 countries in 2021, and it employs 4,500 people across 24 countries who are all committed to satisfying customers.
We are passionate about our products and people. We are a company that thrives on employee engagement and driven to achieve excellence. We are proud of delivering results through accountability, collaboration, integrity and teamwork. We are Manitou.
Convinced that work is a source of self-fulfillment, we look after the well-being of our teams by improving their work environment on a daily basis with a proactive Health and Safety Culture, open communication, recognition and developing our talent.
GENERAL ACCOUNTABILITY:The Parts Attachments & Service Sales Manager, West Region (PASSM) is responsible for growth of Aftermarket revenue for the territory or accounts assigned. This position must increase marketshare by selling Manitou Group (Manitou, Gehl & Mustang brands) parts & attachments and by providing solutions to dealers, national & key accounts, and end-users to help lower total cost of ownership (TCO). The individual will also strategically collaborate with Regional Sales Managers to achieve increased sales of branded products & services, enchance brand engagement, and drive dealership profitability. This position is field-based and requires extensive amounts of over-night travel throughout the assigned region.
Region: Washington, Oregon, California, Montana, Idaho, Nevada, Utah, Wyoming, Colorado, Arizona, New Mexico.

  • Effectively promote & communicate:
  • Manitou Group spare parts offerings.
  • Manitou Group attachment offerings.
  • XPRT--- Protection Plan (Gehl & Mustang) for extended service coverage.
  • Maniplus--- (Manitou) Extended Service Coverage Contract offering.
  • EASY Manager--- telematics solution.
  • TCO concept
  • Engage with the dealer network to properly stock, promote, and sell the above offering of Aftermarket services. Present quotes & close sales in a thorough & professional manner. Emphasize services as a solution to lower TCO.
  • Schedule dealer & end-user visits. Analyze the needs of end-customers and work with the dealer network to offer solutions that result in growth of sales. Examples include filter price comparison, attachments available for a specific application or job requirement, service contracts that meet a specific need, etc.
  • Promote the North American Gehl, Manitou, and Mustang dealer network to end-users. Communicate the value the network can provide in servicing branded products.
  • Provide feedback to internal stakeholders to drive changes to the business to align with market expectations. Examples include competitive pricing data, attachment range expansion, new service offerings, etc.
  • Document & communicate issues that negatively impact customer satisfaction. Seek assistance from Technical or Parts Support Hotlines to resolve issues in a timely manner.
  • Participate in weekly sales meetings, providing other PASSMs and Sales Manager with an update on sales activities within the assigned territory. Share success stories and assit peers in growing sales.
  • Analyze the territory assigned, select target accounts, and work with Sales Manager to define a sales forecast & goals for selected targets.
  • Manage data such as contact information, machine populations, opportunities, campaigns, selling activities, quotes delivered, etc.
  • Other duties as assigned by supervisor.
  • Support the mission of Manitou Americas
  • Adhere to company policies and procedures
    • 2-5 years' experience in outside sales. Demonstrate a record of success in growing sales thru a business-to-business model.
    • Excellent verbal and written communication skills.
    • Excellent telephone skills.
    • Strong interpersonal skills.
    • Valid driver's license.
      • Strong technical knowledge and understanding of heavy equipment (on or off-highway), agricultural, or construction equipment.
      • Must be proficient in Google Workspace Software (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites) and Microsoft Power BI.
        • A four (4) year degree from an accredited college.
          • This position in general functions within a dealership setting, which can include use of Personal Protective Equipment and exposure to varying climate conditions and workshop environments.
          • Ability to perform data entry, telephone operations as well as computer, fax and copier.
          • Ability to communicate verbally with customers.
            • This is a remote/field position.
            • Travel up to 80%
              OUR REWARDS & RECOGNITION:In addition to an inclusive compensation package, we offer a comprehensive benefits program including Medical/Dental/Vision, a matching 401k, tuition reimbursement, volunteer program, wellness activities, employee and family activities throughout the year and so much more!
              Applicants must be authorized to work in the United States.
              Are you enthusiastic about this position? That's great, because we are too!Apply now!
              Equal Opportunity Employer#manitouusjobs#li-manitouusjobs

Keywords: Manitou Group, Las Vegas , Parts Attachments & Service Sales Manager, West Region, Executive , Las Vegas, Nevada

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