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Corp Executive Director of Surveillance

Company: Golden Entertainment
Location: Las Vegas
Posted on: September 22, 2022

Job Description:

Description:Summary:Responsible for the overall operational and strategic direction, administration and coordination of all activities within Golden Entertainment's Surveillance Operations Department. Discovers, maintains and provides information to Security, Legal and Surveillance department heads regarding potential criminal activity and/or activity that may engage Golden Entertainment in litigation occurring at all Golden Entertainment properties.Essential Functions and Responsibilities:

  • Responsible for the hiring, training, developing, promoting, measuring performance, and disciplining of leadership staff in the Corporate and Property Surveillance departments
  • Leads company's surveillance program through direct involvement; ensures the program encompasses the full scope of corporate and property business activities; assesses and addresses current and emerging risks and compliance with applicable rules and regulations
  • Produces and monitors short and long-term department strategies accompanied with annual operating or capital budgets required to accomplish goals and objectives
  • Develops and implements staffing plans, training policies and procedures designed to enhance departmental operations and guest service standards
  • Makes recommendations regarding departmental internal controls, risk assessment and management, and methods of monitoring compliance
  • Maintains working knowledge of laws and regulations (and changes in such) impacting the company's line of business and communicates this information to the appropriate parties, as required
  • Maintains confidentiality of sensitive and confidential information
  • Monitors all activities within the company, to ensure that all applicable laws, rules, regulations and controls of the company, including but not limited to, Title 31, federal regulations, OSHA, and Nevada Gaming Control Board are enforced throughout the company
  • Provide outstanding customer service in a timely manner to both guests and fellow team members
  • Other duties as assignedRequirements:Qualifications
    • A minimum 10 years' experience with progressively responsibility in Surveillance or an equivalent combination of education and experience
    • Social skills as demonstrated by the ability to deal with guests, patrons, and team members, some of whom will require high levels of patience, tact, and diplomacy to deescalate concerns, collect accurate information, and resolve problems.
    • Willingness and ability to accurately and appropriately document and testify regarding observations
    • Knowledge of the principles and practices of applicable state statutes, codes and regulations including operation and security requirements .
    • Excellent communication and leadership skills
    • Must possess thorough knowledge of Gaming Minimum Internal Casino Standards, local jurisdictional gaming laws, and Nevada Revised Statutes
    • Ability to organize/prioritize work, meet deadlines, work with minimal supervision/multiple interruptions, exercise judgment, and implement control over the performance of subordinates.
    • Working current knowledge of the various surveillance systems
    • Present a professional appearance
    • Ability to effectively communicate in English, both written and verbal
    • Ability to maintain composure and management ability during crisis
    • Efficient using computers, including but not limited to Word and Excel
    • High school diploma or equivalent
    • College degree in Criminal Justice or related field preferred
    • Minimum 21 years of ageWork CardsPhysical Requirements
      • Willingness and ability to accurately and appropriately document and testify regarding observations
      • Walking and/or standing (up to 50% of the time)
      • Sitting at a desk or table (up to 50% of the time)
      • Working on a computer (more than 75% of the time)
      • Working indoors (more than 75% of the time)
      • Work for sustained periods of time maintaining concentrated attention to detail
      • Hearing, vision (including peripheral), speech and literacy (critical)
      • Occasionally push/pull up to 50 lbs.
      • Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
      • Occasionally lift up to 50 lbs. above head
      • Distinguish between shades of color, and use tools or equipment requiring a high degree of dexterityWork Environment Potential Conditions
        • Extreme heights
        • Emergency situationsDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Keywords: Golden Entertainment, Las Vegas , Corp Executive Director of Surveillance, Executive , Las Vegas, Nevada

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