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Assistant Property Manager

Company: Progress Residential
Location: Las Vegas
Posted on: November 24, 2022

Job Description:

The _*Assistant Property Manager*_is a member of the Leasing and Property Management team and is responsible for interacting with the resident and serves as a primary liaison between central support and the market office. This includes resident-facing customer service, administrative operations in Salesforce and Yardi, property visits and general support of the market office.



* Responsible for maintaining a high degree of customer service and competency level in all resident interactions; phone or email, formal written communication or in person
* Acts as the primary market interface with resident handing daily email and phone correspondence
* Ensures possession assets takes place timely in the event of non-payment
* Reviews and closes service requests to validate charges are allocated appropriately
* Processes all payments received in the physical office and mails to central office
* Assists residents with: Rent Caf--, Renter's Insurance, Early Terminations, Transfers, and Utilities
* As assigned by the POD, responsible to appear in court on behalf of the company and to process any funds received in the office
* Posts various notices at homes and collects violations signs as needed
* Conducts occupancy checks as needed
* Conducts move-out operations in Yardi
* Manages Salesforce case tasks between central and market office


* High School graduate *required*
* College degree a plus
* At least three years of previous property management experience in either the single family or multi-family rental industry
* Strong organizational and attention to detail skills to manage timely collections of rent, fees and billing information
* Ability to build and maintain positive relationships internally and externally
* Projects confidence in interacting with residents while displaying professional presence always
* Ability to thrive in a dynamic, fast-changing, growth environment
* Honest, ethical, and able to maintain confidentiality in a business setting
* Interacts productively in person and through technology with co-workers, team members
* Excellent oral and written communication skills
* Ability to work a flexible schedule which may include evenings and weekends from time to time
* Ability to comfortably navigate new technology and competency in MS Office a must
* Previous use of Yardi Voyager and Salesforce a plus
* Must have a valid Driver's License

Job Type: Full-time

Pay: $19.00 - $29.00 per hour

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
Supplemental pay types:
* Bonus pay

* High school or equivalent (Required)

* Property Permit License (Preferred)
* Real Estate License (Required)

Work Location: On the road%58047475%

Keywords: Progress Residential, Las Vegas , Assistant Property Manager, Executive , Las Vegas, Nevada

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