Account Manager

Company: SEO Guarantee LLC
Location: Las Vegas
Posted on: November 26, 2022

Job Description:

*About Dispensa*

Dispenza has quickly become one of the largest marketing agencies in the rapidly-growing emerging market of cannabis as it quickly legalizes state by state in the Americas. As the market matures, we are on a mission to help change how the market operates, leaving the more questionable activities done by current market leaders and emerge as the first marketing agency and platform that values our customers while simultaneously delivering business-changing results to our clients.

*Job Description*

As a Marketing Account Manager, your primary functions will be onboarding new clients, managing communication between clients and internal team members, distributing work to project managers and department specialists, and ensuring all client expectations are being met by internal team members. This is a customer-facing role that requires excellent communication skills, problem solving skills, people skills, and above all, a genuine interest in the fast growing cannabis industry. You'll be required to learn about the different tools and terminology used by our clients (dispensary owners and executives).

*Job Responsibilities*

* Reports directly to the CTO and COO.
* Regularly touching base with clients to keep them up to date on the status of their project, provide updates on KPIs, and temperature gauge client happiness.
* Communicate client requests to project managers and internal specialists and hold team members accountable for deadlines communicated to clients.
* Provide monthly reports to clients with video or in-person review.
* Manage design team to create slideshow presentations for client calls/meetings.
* Schedule and participate in meetings between clients and team specialists.
* Manage checklists to ensure an accurate/up to date project timeline.
* Manage/Update CRM data to ensure all team members have access to accurate/up to date notes on the client.
* Understand and refine current best practices.
* Investigate root causes for issues/anomalies with project deliverables and work with specialist teams to provide and implement solutions.

*Required Skills and Experience*

* 4+ years experience related to business operations, account management, project coordination, or similar commercial functions.
* Bachelor's degree (or relevant work experience)
* Must be detail-oriented with great attention to accuracy, have excellent organizational skills and the ability to manage and communicate with teams on multiple projects
* Self-motivated and able to work independently as well as part of larger interdisciplinary teams
* Highly analytical
* Ability to work well under pressure and meet tight deadlines
* Excellent verbal and written communication skills
* Not afraid to wear multiple hats
* Experience with business intelligence tools
* Strong project management, analytical, and collaborative skills
* Exceptional attention to detail

*Desired Skills and Experience*

* Direct Experience Managing Diverse Accounts In Digital Marketing or Other Business Services
* 1-2 Years Experience with ClickUp and/or Similar Project Management Platforms
* Experience with HubSpot and/or Similar Customer Relationship Management Software
* Experience with Slack or Similar Team Communication Platforms
* Experience with WordPress and/or other Content Management Systems (CMS)
* Advanced Experience with Google Slides or Microsoft Powerpoint

*Compensation*

Compensation ranges from $3,000-$5,000/month, depending on experience and certifications/qualifications.

Dispenza is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other basis protected by law.

*How to Apply*

Please submit your resume and cover letter as a response to this application. In 200 words or less, use the cover letter feature to tell me about the most complex account you've worked on. It can be your best experience or your worst but if you send a resume without it we'll know you didn't read to the end to complete this very simple task.

Job Types: Full-time, Contract

Pay: $36,000.00 - $50,000.00 per year

Benefits:
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday

Work Location: One location%58047475%

Keywords: SEO Guarantee LLC, Las Vegas , Account Manager, Executive , Las Vegas, Nevada