Food and Beverage Manager
Company: DoubleTree - Las Vegas Airport
Location: Las Vegas
Posted on: November 26, 2022
DoubleTree - Las Vegas Airport
The purpose of a FOOD & BEVERAGE/RESTAURANT MANAGER is to direct
and organize the activities and services of a hotel food and
beverage outlet (restaurant, lounge, room service, coffee shop,
etc) according to hotel brand standards and in the hotel's
continuing effort to deliver outstanding guest service and
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manages all outlet operations to include, but not limited to, guest
service standards and initiatives, product quality, cost controls
and overall profitability, marketing initiatives, systems use and
management, budgeting and forecasting, department management,
policy & procedure implementation and enforcement and meeting
participation and facilitation.
Monitor and develop team member performance to include, but not
limited to, providing supervision and professional development,
conducting counseling and evaluations and delivering
Monitor and assess product and service and satisfaction trends,
evaluate and address issues and make improvements accordingly.
Ensure compliance with health, safety, sanitation and alcohol
Initiate and implement marketing and up-selling techniques to
promote restaurant food and beverage and services and to maximize
Ensure associates have current knowledge of outlet offerings,
products, services, facilities, events, pricing and policies and
knowledge of hotel and local area.
Recruit, interview and train team members.
Monitor budget and review financial transactions to ensure that
expenditures are authorized and budgeted.
Maintain food and equipment inventories, and keep inventory
Develop weekly staff work schedule, based on forecasted occupancy
while monitoring labor costs in accordance with budget.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which
include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential duties.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate
the following competencies. Other competencies not listed may be
required for specific positions. The requirements listed below are
representative of the knowledge, skills, and/or abilities
Associate demonstrates ORGANIZATIONAL SUPPORT
Observes and adheres to safety and security procedures, promoting a
safe work environment.
Ensures new hires complete new hire orientation and complete all
brand required training.
Associate demonstrates INITIATIVE
Seeks out new assignments and assumes additional duties when
Able to reach effective solutions, poses good questions, consults
helpful resources, and does not stop at the first answer he/she
Associate demonstrates exemplary DEPENDABILITY / RELIABILITY
Can be relied upon regarding task completion and follow up.
Ensures work responsibilities are covered when absent.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes ownership of all work performed and communicated.
Completes tasks on time or notifies appropriate person with an
Associate demonstrates acceptable PRODUCTIVITY standards
Organizes resources, performs tasks, and coordinates with other
functions to most effectively and efficiently perform work
responsibilities and accomplish objectives on a timely basis.
Assists department in exceeding productivity standards.
Associate demonstrates effective PROBLEM SOLVING
Identifies and resolves problems in a timely manner, using
intuition and experience to complement data.
Gathers and analyzes information skillfully.
Associate demonstrates WORKPLACE RESPECT to all associates
Demonstrates knowledge of EEO policy and promotes a harassment-free
Shows respect and sensitivity for cultural differences.
Able to build morale and group commitments to achieve goals and
Associate demonstrates effective ORAL /WRITTEN COMMUNICATION
Practices attentive and active listening with all employees.
Listens without interruption and gets clarification.
Actively participates in meetings, contributing ideas to improve
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Solicits customer feedback to improve service.
Personally demonstrates a commitment to customer service by
anticipating and responding promptly to guest needs.
Associate demonstrates effective FINANCIAL MANAGEMENT skills
Monitors and controls labor costs.
Seeks approval for overtime, if required.
Associate effectively MANAGES PEOPLE
Provides regular performance feedback and proactively addresses
performance concerns of staff.
Develops staff so that successful customer service scores are
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree (B. A.) from four-year college or university; or
one to two years related experience and/or training; or equivalent
combination of education and experience.
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or
employees of organization
Ability to calculate figures and amounts such as discounts,
interest, commissions, and percentages.
Ability to interpret and perform basic computer functions.
Knowledge of Outlook, Word, and Excel.
Position has management responsibilities of restaurant staff.
The work environment normally entails the following:
Indoor work environment
Minimal to moderate noise levels consistent with hotel
Exposure to cleaning chemicals.
During the course of performing the physical demands of this
position, associates are expected to observe and adhere to safety
and security procedures, promoting a safe work environment.
The physical activity normally entails the following
Position is expected to:
Stand more than 2/3 of the time
Walk less than 1/3 of the time
Sit less than 1/3 of the time
Lift up to 25 lbs.
Push / pull up to 25 pounds.
Our company does not discriminate against its associates or
applicants because of race, color, religion, sex, pregnancy,
national origin, ancestry, age, marital status, sexual orientation,
veteran status, physical or mental disability or medical condition.
Equal employment opportunity will be extended to all persons in all
aspects of the employer-associate relationships, including
recruitment, hiring, advancement, compensation, benefits, training,
promotion, transfer, discipline, layoff, recall and termination.
Every reasonable accommodation will be made for disabled
Resumes and applications for employment will be evaluated on the
basis of qualifications to meet the requirements of the position
and ability to perform the requirements of the
Keywords: DoubleTree - Las Vegas Airport, Las Vegas , Food and Beverage Manager, Executive , Las Vegas, Nevada
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