General Manager, RTC Bike Share Las Vegas
Company: Bicycle Transit Systems Inc
Location: Las Vegas
Posted on: January 25, 2023
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Job Description:
Bicycle Transit Systems (Bike Transit) is a Philadelphia-based
woman-owned business whose mission is to operate bike share systems
that create connections in our communities and protect our planet.
In partnership with the Regional Transportation Commission of
Southern Nevada (RTC), the RTC Bike Share system was launched in
downtown Las Vegas in 2016 with approximately 20 stations and 200
bikes and is preparing for additional growth in 2023. We are
currently looking for a dedicated and talented General Manager to
run the RTC Bike Share program! Working closely with the CEO and
COO, the General Manager is a key leadership position serving as
the local team leader to operations and marketing staff members and
in close coordination with the RTC program managers. This position
requires someone who can roll up their sleeves and get dirty one
day and join RTC on-site for a meeting the next. The General
Manager will be responsible for all aspects of the program from
operations and marketing to all aspects of financial oversight and
client management. ? Core responsibilities: Strategic Alignment &
Program Management Develop and support strong working relationships
between local Bike Transit staff and RTC program managers. Lead the
development of local system goals and strategy in collaboration
with local staff, Bike Transit central team, RTC, and other key
stakeholders. Participate in the development and implementation of
equitable bike share initiatives in partnership with RTC, Bike
Transit central team, and other key stakeholders. Oversee and
manage stakeholder relationships for the RTC bike share; support
relationships with program sponsor, elected officials, other core
partners Oversee strategic management and implementation of
long-term system growth Ensure all?contractual?performance
metrics?of the bike share system?are met, and where needed,
improved Lead collaboration, communication and alignment of local
system initiatives with Bike Transit Central strategy; ensure Bike
Transit mission, vision, values and company goals are embraced at
the local level. Ensure ongoing oversight and management of city
assets, contractual obligations, company policies including strict
adherence to safety policies and procedures. Team Leadership &
Performance Management Hire, train, schedule and manage workforce
to accomplish system goals and service benchmarks Oversee
Operating, Marketing, and Customer Service initiatives to align
strategies with system goals; coordinate collaboration and
integration of work between functions Set clear expectations for
outcomes and productivity, and successfully lead the team to
deliver on them; monitor and ensure performance Provide oversight
on the development and implementation of safety programming and
protocols; ensure staff are trained on all safety?procedures and
are followed accordingly? Cultivate a culture of radical candor by
providing timely and direct feedback to team members; invite
feedback from team members? Complete regular performance check-ins
and provide ongoing feedback to all direct reports; provide
oversight on performance-based discussions, include goals and
professional development, for all Operations staff.?? Build the
culture of the RTC team in alignment with Bike Transit's mission,
vision and values and Diversity, Equity, Inclusion and Justice
(DEIJ) goals including supporting and participating in employee
committees such as DEIJ, safety and environmental action Support
the scalable growth of the team by developing and enabling the
success of each member of the RTC team. Escalate issues from
department to Central Operations, IT, HR or CEO, as necessary.
Financial Management: Develop and manage local budget; collaborate
with finance team on financial forecasting, including operating
expenses and revenues. Analyze financial performance to identify
areas for improvement; develop plans in collaboration with key
stakeholders and implement. Collaborate with client on financial
matters.Core Competencies: Leadership Skills: Inspire and motivate
employees to successfully achieve operational goals; provide a
stable, positive environment that challenges and develops employee
potential; remove obstacles that interfere with team goals; earns
respect of team and clients alike. Emotional Intelligence:
Self-aware, easily establishes trust and integrity with clients and
staff; leads with empathy while holding team members accountable.
Communication Skills: Collaborate and communicate effectively;
requires listening, strategic context, win-win negotiating,
situational leadership; great written, verbal and presentation
skills. Delegation and Project Management: Clearly outline project
goals and deliverables, delegate, manage project milestones and
hold staff accountable; strong problem-solving aptitude. Ability to
identify priorities and focus on critical tasks. Resource
Management: Work collaboratively with the team to find creative
ways to accomplish goals in the face of resource constraints;
develop and manage realistic operating budgets that accomplish
program objectives. Continuous Improvement: Proficient in company
best practices in each function; looks for ways to improve
efficiency and performance; analyzes data to make fact-based
decisions; incorporates feedback from various stakeholders to
improve processes. Problem Solving: Ability to identify, analyze
and understand root causes of issues to innovatively develop and
implement measurable solutions. Adaptability: Enthusiastically
adapt to changes in the work environment; manage competing demands;
maintain team focus and optimism when dealing with frequent change,
delays or unexpected events. Education and/or Work Experience
Requirements: College degree in business administration,
transportation or related field a plus. 5+ years of demonstrated
success in leading teams, developing and retaining key employees
Prior experience championing and participating in diversity,
equity, inclusion and justice principles and practices. Prior
experience managing a budget including P&L responsibility.
Strong computer aptitude: high?proficiency?in Microsoft 365
applications?and prior project management software?utilization.
Experience working with government, businesses, and non-profits
strongly preferred. Passion for bikes or sustainability a plus!
Physical Requirements and Special Demands: This position's work
schedule is currently 34 hours per week (four days per week, 8.5
hours per day) under our Reduced Work Week pilot program. Due to
the nature of the position, it may require hours that exceed 8.5
hours per day and/or 34 hours per week. Must be able?to perform
field visits?and travel to?client/vendor meetings? This role
requires an on-site presence in the office to address ad-hoc,
in-person requests and personnel matters. Working a shift from home
can be accommodated on occasion, depending on department and system
needs.?*COVID-19 protocols?may?supplant this requirement? This job
operates in a professional office located in a warehouse
environment. This role routinely uses standard office equipment
such as computers and digital screens? Must be able to lift up to
20lbs.? This role requires the ability to speak clearly so
listeners can understand, understand the speech of another person,
see details of objects that are less than a few feet away, stand or
sit for several hours straight at a time, and bend or stoop as
necessary.? The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this jobA few of the benefits we offer:
4-day work week pilot program (four days per week, 8.5 hours per
day)Competitive compensation package Affordable medical, dental,
and vision insurance options 401k with up to 4% employer match 15
days PTO Paid parental leave Free bike share memberships We are an
equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law. Equal
Opportunity Employer M/F/V/D PI202022629
Keywords: Bicycle Transit Systems Inc, Las Vegas , General Manager, RTC Bike Share Las Vegas, Executive , Las Vegas, Nevada
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