General Manager
Company: Seabreeze Management Company
Location: Las Vegas
Posted on: January 26, 2023
Job Description:
It will be a necessity for the General Manager to foster and
cultivate a sense of community building within the Ardiente
Homeowners Associate Community. To accomplish this, the General
Manager must have strong people skills, be hospitality driven as
well as have a comprehensive understanding Community management. In
addition, the General Manager will work closely with the staff and
will need to oversee the day-to-day operations of the Clubhouse.The
General Manager acts under the direction of the Board of Directors
and oversees the day-today operations of the Ardiente Homeowners
Association. This includes acting as an advisor to the Board of
Directors, homeowners, and service providers. The General Manager
manages the Association utilizing analytical ability, judgment, and
decision making. The General Manager must have a comprehensive
knowledge of management practices, accounting procedures, personnel
practices, Association CC&Rs and Bylaws, Nevada Revised
Statutes and Nevada Administration Code, inventory and procurement,
contract relations, association maintenance, and safety
practices.Essential Duties and Responsibilities:Administration:
- Ensure all State and City statutes and ordinances, and legal
document requirements are met such that the Board of Directors and
Association remain in compliance.
- Manage Board of Directors, Committee Members, and Community
Member relations. Coordinate, attend and have oversight of all
client meetings.
- Drafts correspondence in response to policies of the Board of
Directors and other correspondence as it pertains to the Homeowners
Association.
- Create agendas for Board and Committee meetings and packets
(Board Packets) in accordance with company procedures. Responsible
for all Board meeting follow-up, meeting minutes, and
correspondence.
- Compiles and completes reports as required.
- Assist in the preparation and distribution of information
materials regarding the rules and policies of the Association to
new owners (which can also be processed during escrow); prepare and
distribute revisions and amendments of existing rules and policy to
all homeowners.
- Organizes all office operations.
- Establishes and maintains procedure for the efficient
functioning of the office of the Association.
- Devise, prepare and implement a system to receive and respond
to homeowner's maintenance requests. Report, as appropriate, on the
status of requests and work in progress to the Board.
- Make ongoing routine site inspections as per the management
contract and provide recommendations to the Board. Meet with
homeowners when needed to discuss noncompliance issues and
schedule/attend job walkthroughs with vendors.
- Ensures that insurance coverage for all Association matters is
adequate and reviews coverage, as necessary.
- Educate association Board Members on changes to legislation
that impacts their association. This may also be conducted with the
assistance of the association's general counsel.
- Manage all deadlines (internal company deadlines and external
account deadlines) and update on the association's annual
calendar.
- Ensures that notices to homeowners regarding insurance
payments, assessment coupon books, annual meeting and Bylaw
changes, rules violations, and architectural control requests and
performs follow up and rules enforcement administration are
prepared and mailed.
- Maintains the official database of Association homeowners and
residents, which requires the processing of all record changes;
reviews, corrects, and updates the database on a daily basis in
conjunction with the accounting department at the Management
Company. Maintains an email address system for the residents and an
electronic file for each unit for all electronic filing.
- Assist homeowners in making sure that proper applications are
submitted for Architectural Review.
- Maintain and track Association Access Control information, etc.
Works closely with Access Control provider to ensure information is
current and correct.
- Maintain and update Association website on a consistent
basis.
- Responsible for all aspects in the coordination of the annual
meeting/election process.
- Utilize company support staff in accomplishing daily tasks in
efficient and professional manner (i.e., A/P, A/R, Accounting, IT,
HR, etc.).
- Maintain a chronological file of all duly adopted meeting
minutes and resolutions of the Association.
- Implement Board policy and use good business judgment while
enforcing the governing documents.
- Coordinate and facilitate new homeowner orientations on a
regular basis.
- Attend and exhibit leadership at industry functions.
- Must have reliable transportation, driver's license and be able
to drive to association clients, potential clients, and other
meetings, as necessary.
- Manage special projects.
- Facilitate the events by working with the Board/Committees,
contracting with vendors, creating communication and publication of
events, via email, newsletter, etc.Accounting:
- Responsible for Association fiscal management including
financial statement review and comprehension. This may also be
conducted in conjunction with the assigned financial representative
within the company.
- Coordinate with the accounting department the preparation of
all documents relating to billing, collection, budget, taxes,
audit, and financial statement preparation.
- Advise the Board of Directors about the Association's current
budget and report to the Board any deficiency in the budget.
- Monitor and report to the Board homeowner assessment
delinquencies and work closely with the Collection Company chosen
to oversee liens, foreclosures and collection efforts made to
collect delinquent homeowner assessments.
- Assist the Treasurer and the Board of Directors in preparing
budgets for the Association.
- Research probable increases or decreases in specific expense
and income items.
- Indicates trends and compares with standards.
- Monitors all budget accounts throughout the year.Procurement:
- Works closely with the Accounting Department to manage payments
and receipts for the association. Authorize payment of invoices and
report discrepancies to the Board.
- Ensures proper accounting and reconciliation of purchase
orders.
- Prepares and maintains vendor list in which there are a minimum
of three (3) vetted vendors for each project costing more than 3%
of the total annual Association budget.
- Prepares required RFPs for any maintenance or construction
within the Association.
- Reviews bids for conformity to contract requirements and makes
recommendations.Contract Relations:
- Manage bid process by obtaining competitive bids for work that
exceeds authorized limit and submit bids to the Board for review
and approval.
- With Board approval obtain necessary reviews from Association
attorneys before submitting bid documents to the Board.
- Schedule, coordinate and monitor the activities of each
contractor, vendor or service provider who is working in the
Association's common areas and report the progress made to the
Board.
- Accepts contracts per specifications upon approval from the
Board of Directors.Requirements, Knowledge, Skills and Experience:
- 2+ years of experience in the industry, managing homeowners'
associations, city government, or related experience; mid- or
high-rise experience strongly desired.
- Excellent customer service and relationship building
background/skills.
- Demonstrate effective communication skills consisting of oral,
written and listening skills with the ability to draft, coordinate
and make presentations in a Board meeting setting and a large
audience.
- Collaborative decision-making and problem-solving skills.
- Strong analytical and creative thinking skills.
- In-depth experience with project management, budget management
and strategic goal development.
- Excellent, effective, and diplomatic verbal and written
communication skills.
- Proficient in Microsoft Word, Excel, Outlook, and
PowerPoint.
- Ability to read and understand financial statements, budgets
and working with numbers and the ability to explain same to a
larger audience, particularly the Board of Directors.
- Ability to draft business correspondence and reports along with
responding to inquiries and client concerns effectively and
independently.
- Demonstrate strong organizational skills and time management
abilities while working in a fast-paced, multitasking
environment.
- Set and communicate deadlines and follow through on tasks for
clients including resident homeowners, committees, and boards of
directors.
- Must be able to work independently and in a team
environment.
- Must be able to attend and actively participate at evening
meetings as required.
- Must be able to be on-call when assigned.
- Advanced diplomacy, politeness, personal etiquette, and
professionalism skills.
- High School Diploma or equivalent required. Bachelor's degree
preferred.Language Skills:The individual must have strong written
communication skills, and the ability to communicate effectively
with employees and clients at all levels of the organization, both
verbally and in writing.Availability:Regular business hours and
overtime as needed. Evenings as needed for Board Meetings.The
General Manager works in a well-lighted, clean environment. S/he
constantly interacts with other people and may have to handle
several responsibilities at once. The Association maintains a
smoke-free environment in its offices, buildings, and Clubhouse
complexSeabreeze is proud to be an Equal Opportunity Employer that
celebrates the diversity of our team. We do not discriminate based
upon race, religion, color, national origin, gender (including
pregnancy, childbirth, or related medical conditions), sexual
orientation, gender identity, gender expression, age, status as a
protected veteran, status as an individual with a disability, or
other legally protected status. For individuals with disabilities
who would like to request an accommodation such as an ASL
interpreter, please contact us at Vy Nguyen at (949) 334-8166. Are
you a resident looking to login, pay online, or request service?
mySeabreeze.com
Keywords: Seabreeze Management Company, Las Vegas , General Manager, Executive , Las Vegas, Nevada
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