Hospitality Manager (Caesars Palace LV)
Company: Caesars Entertainment
Location: Las Vegas
Posted on: January 27, 2023
Job Description:
JOB SUMMARY: The Hospitality Manager reports to and collaborates
with the Assistant Director of Hotel Operations to set the tone for
the food and beverage experience guest experience at Nobu Hotel.
This integral role assists in leading the food and beverage
department and hotel departments. Departments consist of Front
Office, Front Services, Mini Bar, In-room Dining and Hospitality
events.This leader assists in leading the team to deliver
remarkable guest and team member experiences. It is critical the
person in this role possesses a diverse knowledge of food and
beverage and hotel division operations and is willing to dive into
the day-to-day operation, while balancing and managing the
long-term goals of the hotel.The Hospitality Manager will have a
natural passion towards action, an ownership mentality and is able
to thrive in a fast-paced, multi-task environment with a constantly
changing work environment. The manager must be humble and
understands the need to work side by side with others in delivering
outstanding experiences to our guest; and take action on feedback
to make the operations better.All duties are to be performed in
accordance with departmental, property, and corporate policies,
practices, and procedures. ESSENTIAL JOB FUNCTIONS:
- Create a work environment which promotes teamwork, performance
feedback, recognition, mutual respect and team member satisfaction;
quality hiring, training and succession planning processes that
encompass the company's diversity commitment; compliance with
company policies, legal requirements and collective bargaining
agreements.
- Monitors work of team members s to ensure that established
policies and procedures are being followed.
- Collaborate cross-functionally with food and beverage and hotel
operations teams to implement best practices, programs and
procedures to drive revenue, efficiency and productivity.
- Provide on-going frontline sales support to front desk agents
on driving upsell revenue on a day-to-day basis.
- Coordinates the maintenance and development methods for high
quality preparation of food; assists in the maintenance and
development
- Monitors food presentation and communicates deviations from
standard to the executive chef.
- Work in collaboration with other operating divisions and any
third-party vendors to establish detailed cleaning and preventative
maintenance programs to ensure the appearance of all furniture,
fixtures, and equipment throughout the hotel.
- Actively participate with monitoring financials, revenue
reporting, operations of assigned department(s) and marketing
strategies to produce both short-term and long-term
profitability.
- Compiles annual budget, variance reports, weekly management
reports, comp reports, linen/glass/silver/menu inventory and any
other reports deemed necessary by the Assistant Hotel
Director.
- Complete payroll related functions within Oracle and recruiting
systems, checking employee swipes, and issuing payment for upsell
commissions.
- Acts immediately on all guest complaints to ensure that
corrections are made when possible. Help us roll out the red carpet
at Caesars Palace! This world renowned resort indulges our guests
with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres
of pools and gardens and a 50,000 square foot spa. If you have a
passion for delivering personalized service in an exclusive
setting, Caesars Palace is the place for you to start your
career.Caesars Entertainment will engage in an interactive process
and make reasonable accommodations, as required by law, for
individuals with disabilities or to accommodate pregnancy,
pregnancy-related conditions, or where a conflict exists between
the position and an individuals' religious beliefs or practices.The
below statements are intended to describe the general nature and
level of work being performed in this position. They are not
intended to be construed as an exhaustive list of all
responsibilities, duties and skills required of the position. The
Company reserves the right to make changes to the job description
whenever necessary. As a part of the new hire process, finalist
candidates will be required to complete a drug test and background
check prior to an offer being extended, except where applicable law
requires that such pre-employment screening occur post-offer. The
Company is an equal opportunity employer and does not discriminate
against employees or applicants based on race, color, national
origin, sex, age over 40, religion, disability, sexual orientation,
gender identity or expression, veteran status, marital status, or
any other characteristic protected by law.The Hospitality Manager
reports to and collaborates with the Assistant Director of Hotel
Operations to set the tone for the food and beverage experience
guest experience at Nobu Hotel. This integral role assists in
leading the food and beverage department and hotel departments.
Departments consist of Front Office, Front Services, Mini Bar,
In-room Dining and Hospitality events.
Keywords: Caesars Entertainment, Las Vegas , Hospitality Manager (Caesars Palace LV), Executive , Las Vegas, Nevada
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