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Hospitality Manager (Caesars Palace LV)

Company: Caesars Entertainment
Location: Las Vegas
Posted on: January 27, 2023

Job Description:

JOB SUMMARY: The Hospitality Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the food and beverage experience guest experience at Nobu Hotel. This integral role assists in leading the food and beverage department and hotel departments. Departments consist of Front Office, Front Services, Mini Bar, In-room Dining and Hospitality events.This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of food and beverage and hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel.The Hospitality Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better.All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS:

  • Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and team member satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements.
  • Monitors work of team members s to ensure that established policies and procedures are being followed.
  • Collaborate cross-functionally with food and beverage and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity.
  • Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day-to-day basis.
  • Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development
  • Monitors food presentation and communicates deviations from standard to the executive chef.
  • Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel.
  • Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability.
  • Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Assistant Hotel Director.
  • Complete payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions.
  • Acts immediately on all guest complaints to ensure that corrections are made when possible. Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.The Hospitality Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the food and beverage experience guest experience at Nobu Hotel. This integral role assists in leading the food and beverage department and hotel departments. Departments consist of Front Office, Front Services, Mini Bar, In-room Dining and Hospitality events.

Keywords: Caesars Entertainment, Las Vegas , Hospitality Manager (Caesars Palace LV), Executive , Las Vegas, Nevada

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