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Vice President - Product Management - Rewards & Loyalty Program

Company: Columbia Association, Inc.
Location: Las Vegas
Posted on: March 19, 2023

Job Description:

Vice President - Product Management - Rewards & Loyalty Program 6801 S Cimarron Rd, Las Vegas, NV 89113, USA Req #2256 Monday, March 13, 2023 About Product Management The Product Management team not only takes over the management of new credit cards, but they also continually refine and improves existing card products. The team works closely with an Analytics and Modeling team to get the information and analysis needed to identify ways to optimize products and keep them competitive.
Position Summary Credit One Bank is looking for a Rewards and Loyalty leader to drive the strategic direction of the credit card loyalty program. This position will be responsible for managing the strategic roadmap of the current rewards platform and developing the go-forward vision for the loyalty program. This individual will work across the organization to ensure enhancements meet the needs of the bank and our current and prospective customers.
Strategic Responsibilities:

  • Develop a strategic vision to enhance the Credit One Bank Rewards brand.
  • Build, manage, and implement the strategic roadmap for the Rewards platform to deliver enhanced customer value and create efficiencies.
  • Evaluate competitive landscape and existing customer feedback to develop recommendations to modernize the Rewards platform.
  • Implement new and innovative rewards redemption features that differentiate our program, add value, and build loyalty.
  • Collaborate with customer engagement team to maximize campaign impact.
  • Build an analytical framework for understanding and drive Rewards performance.
  • Own the Rewards platform vendor relationship.
  • Present recommendations and key findings to executive management
  • Build partnerships across the organization to share Rewards vision and roadmap. Experience & Qualifications
    • 10+ years of experience in managing a rewards / loyalty program and supporting technology.
    • Demonstrated success collaborating cross-functionally across an organization with the ability to lead through influence.
    • Excellent strategic thinker with the ability to employ hypothesis driven approach to tackle complex problems.
    • Experience in managing multiple complex workstreams to conclusion with high level attention to detail.
    • Track record of driving high impact results
    • Bachelor's degree required.
    • Consumer financial products / payments experience preferred.
    • Demonstrate company core values of excellence, ownership, collaboration, and integrity. Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for relatedfees.
      • 6801 S Cimarron Rd, Las Vegas, NV 89113, USA

Keywords: Columbia Association, Inc., Las Vegas , Vice President - Product Management - Rewards & Loyalty Program, Executive , Las Vegas, Nevada

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