OTORO GENERAL MANAGER
Company: UNAVAILABLE
Location: Las Vegas
Posted on: May 23, 2023
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Job Description:
Overview
The Restaurant General Manager is responsible for all aspects of
the management of the assigned restaurants. They provide direction
and leadership for the Assistant General Manager, Assistant Manager
and the Restaurant Service team. They are responsible for leading
the team to achieve the operational and financial goals of the
venue; driving covers and optimizing reservation channels;
monitoring the performance, scheduling and training of the staff;
executing initiatives as implemented by property F&B
leadership; maintaining the facilities in accordance with service
standards; and ensuring high customer satisfaction and an
exceptional guest experience. All duties are performed in
accordance to company policies and procedures.
Responsibilities
--- Owns, leads and oversees daily restaurant operations, labor
productivity, scheduling, inventory control, guest service
standards, and execution and development of marketing strategies to
produce both short-term and long-term profitability. Co-own (with
Executive Chef) the restaurant's business plan and represent the
restaurant in divisional, property or corporate meetings.
--- Responsible for execution of policies, operating procedures,
pricing initiatives, training programs, directives, menus, rules
and regulations for the restaurant staff. Owns restaurant's
execution of F&B and/or company-wide initiatives and programs.
Maintain the highest standards of health, sanitation and
cleanliness with in all areas of Beverage. Responsible for
completion of all company compliance training by the restaurant
staff.
--- Manages Human Resources responsibilities for Restaurant to
include: creating a work environment that promotes teamwork,
performance feedback (coaching and counseling), recognition, mutual
respect and employee satisfaction; quality hiring, training and
succession planning process that encompass the company's diversity
commitment; adherence to the company's status quo third party
representation philosophy; compliance with company policies, legal
requirements, employment law, and collective bargaining
agreements.
--- Interacts with guests frequently to ensure satisfaction and
enjoyment of dining experience. Reacts to any guest complaints and
takes any appropriate action. Manages Restaurant's guest feedback
channels through approved company practices. Collaborate with
Executive Chef and culinary team to ensure a seamless service
experience between kitchen and dining room.
--- Maintains excellent knowledge of venue's food & beverage
products, menu items and equipment used to perform duties.
--- Perform other job-related duties as requested.
Qualifications
PHYSICAL DEMANDS: *This is not intended to include every duty or
responsibility of the job nor is it intended to be an all-inclusive
list of the skills and abilities required to do this job. This
position may require strenuous physical activities and exposure to
pipe, cigar and/or cigarette smoking. An ability to work a flexible
schedule, including extended hours, weekends and holidays may also
be required.
MINIMUM REQUIREMENTS:
PREFERRED:
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Keywords: UNAVAILABLE, Las Vegas , OTORO GENERAL MANAGER, Executive , Las Vegas, Nevada
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