Long-Term Services and Supports Program Director - Remote within New Mexico

Company: UnitedHealth Group
Location: Las Vegas
Posted on: September 14, 2023

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.--

The LTSS program drives the strategic development, growth and operations to provide an innovative approach to care for members and engagement with stakeholders in the Managed Long Term Services and Support (MLTSS program), optimizing the use of the full spectrum of care options to bring these members, and their families, an experience where the emphasis is on care. This position will be based in New Mexico.

If you are located within New Mexico, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:--

• Verifies the MLTSS program meets the State's goals and UnitedHealthcare's operations are aligned across all functional areas
  
• Directs member growth, retention and satisfaction
  
• Oversees affordability planning
  
• Manages overall contractual compliance
  
• Provides oversight for access and accommodations work
  
• Develops, translates, leads and executes State-specific health plan strategies and programs
  
• Represents UnitedHealthcare at external events and organizations regarding the MLTSS program, and interacts with community and State leaders
  
• Provides input, as requested by the State, at State-level meetings
  
• Promptly resolves any contractual issues identified by UnitedHealthcare or FSSA that may arise
  
• Manages execution by delegating work to maximize productivity, exceed goals and improve performance
  
• Provides leadership to and is accountable for customer satisfaction, provider satisfaction and financial and operational performance of the MLTSS program
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:--
  
  • Bachelor's degree (business administration, health care administration, clinical)
    
  • 8+ years of experience in Medicare/Medicaid, at-risk managed care environment
    
  • 5+ years of experience in a senior leadership capacity
    
  • 5+ years of experience administering long-term care programs and experience administering LTSS with the program population
    
  • 5+ years working in a matrix organization
    
  • 5+ years of experience in strategic planning and development
    
  • Demonstrated experience executing short and long-term growth and profitability targets and previous profit and loss experience--
    
  • Demonstrated successful leadership skills in program execution and people management
    
  • Proven leadership skills in both internal and external environments, including creating and delivering persuasive presentations on complex topics to management and public groups
    
  • Reside in New Mexico or willing to relocate
    
    *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy --
    
    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. -- --
    
    
    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -- -- --
    
    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Las Vegas , Long-Term Services and Supports Program Director - Remote within New Mexico, Executive , Las Vegas, Nevada