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Assistant General Manager

Company: OYO Hotel & Casino
Location: Las Vegas
Posted on: September 19, 2023

Job Description:

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.


OYO Hotel & Casino Las Vegas

Located on Tropicana Avenue on the south end of the famed Las Vegas Strip, the hotel provides 657 rooms across nineteen floors and a 35,000-sq.-ft. casino. Additional amenities include two signature restaurants, four bars, a fitness center and an outdoor pool.


The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.


- Ensure that all department heads maintain budgeted productivity levels and standard checkbook accounting procedures.
- Participate in required M.O.D. coverage as scheduled.
- Maintain direct contact with and monitor the development of management trainees.
- Adhere to all property policies and procedures and train new managers to ensure compliance.
- Assist in the budget process as required.
- Ensure that training in service standards is taking place in each department.
- Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
- Inspect rooms regularly (weekly at a minimum) with both the Executive Housekeeper and Director of Engineering.
- Ensure complete processing of invoices by using the A/P process.
- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
- Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.
- Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
- Motivate, coach, counsel and discipline all management personnel according to the property's SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
- Ensure that all employees receive fair and equitable treatment according to all applicable policies and procedures.
- Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
- Be in the public areas during peak times, greeting guests and offering assistance as needed.

Keywords: OYO Hotel & Casino, Las Vegas , Assistant General Manager, Executive , Las Vegas, Nevada

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