LasVegasRecruiter
the smart solution for Las Vegas jobs

Allied Universal-Account Manager

Company: Allied Universal
Location: Henderson
Posted on: May 19, 2019

Job Description:

The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.

Essential Functions


  • Supervise the day to day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
  • Ensure the client site is provided with high quality security services to protect people and property
  • Build, improve and maintain effective relationships with both client and employees
  • Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

    Additional Responsibilities

    • Ensure all required reporting and contract compliance requirements are met.
    • Assure regular communication of issues or program with Client
    • Handle any escalated security issues or emergency situations appropriately.
    • Other management responsibilities as determined by Client or District Manager.
    • Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.
    • Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
    • Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
    • Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site.
    • Meet all contractual scheduled hours with a minimum of unbilled overtime.
    • Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards.
    • Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.
    • Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
    • Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction.
    • Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management.
    • Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal.

      Qualifications

      • Four year degree in Criminal Justice, Business Administration or related field
      • Previous Contract Security, facilities management, military or law enforcement experience
      • At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
      • Ability to develop and grow customer relationships.
      • Experience in hiring, developing, motivating and retaining quality staff.
      • Outstanding interpersonal and communications skills required.
      • Ability to work in a team-oriented management environment with the ability to work independently.
      • Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.
      • Previous payroll, billing and scheduling experience preferred.
      • Ability to work in a team-oriented management environment while having an entrepreneurial attitude.
      • Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.

        EOE/Minorities/Females/Vet/Disability--

        Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.

        --

        *GD-SW

Keywords: Allied Universal, Las Vegas , Allied Universal-Account Manager, Executive , Henderson, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Assistant Sales Manager - Famous Footwear
Description: At Famous Footwear, we believe our shoes empower us to take the next step toward becoming our best selves. We support our Associates in every step forward. When
Company: Famous Footwear
Location: Las Vegas
Posted on: 05/27/2019

Credit Manager
Description: Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets (more...)
Company: Highgate Hotels
Location: Las Vegas
Posted on: 05/27/2019

VP of Design
Description: This position will ideally be located in Bentonville, AR or Las Vegas, NV. Open to considering candidates outside of the area as long as you are open to traveling to our offices and client meetings as (more...)
Company: RevUnit
Location: Las Vegas
Posted on: 05/26/2019


Relief Room Manager-Food Administration-Santa Fe-FT
Description: Relief Room Manager-Food Administration-Santa Fe-FTDescription Responsible for daily operation of the Restaurant,
Company: Station Casinos
Location: Las Vegas
Posted on: 05/27/2019

Champions Site Director at Quest Academy
Description: Description: KinderCare Education is the nation's leader in early childhood education. We nourish curiosity through purposeful experiences to create a future full of lifelong learners. From our National (more...)
Company: KinderCare Education
Location: Las Vegas
Posted on: 05/26/2019

Hotel Manager
Description: Hotel Manager needs Experience with hotel systems i.e., reservations/front
Company: Global Channel Management, Inc.
Location: Las Vegas
Posted on: 05/26/2019

Guest Services Manager (CLV)
Description: Guest Services Manager CLV OA Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars (more...)
Company: Caesars Entertainment
Location: Las Vegas
Posted on: 05/26/2019

Operations Manager
Description: Description Now is the time to join a fast growing organization. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the (more...)
Company: Pacific Dental Services
Location: Henderson
Posted on: 05/26/2019

Product/Program Manager - Business Relationship Manager
Description: TAUREAN CONSULTING 1 - With over 25 years experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets. We are looking for a new strategic partner (more...)
Company: Taurean Consulting
Location: Las Vegas
Posted on: 05/26/2019

Homebased Sales Manager Position
Description: Our growing health benefits company is seeking at home representatives. Must be self-motivated and driven. We provide you
Company: Benefits Company
Location: Las Vegas
Posted on: 05/26/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Las Vegas RSS job feeds