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Clinical Specialist (hybrid field & remote position, must be IBHRE certified)

Company: Octagos Health
Location: Las Vegas
Posted on: May 14, 2022

Job Description:

Summary:
Provide technical and educational cardiac device expertise in order to achieve customer service objectives. - -Review Cardiac Rhythm Management (CRM) device remote transmissions and perform on-site checks/interrogations while providing patients and healthcare professionals with the highest level of service possible (hybrid field and remote position in the Tampa area).

Responsibilities:
Provides technical and educational expertise remotely and on-site
Reviews remote transmissions and performs checks/interrogations for all CRM vendors
Provides trouble shooting support as needed
Maintains appropriate documentation
Utilizes and maintains internal software
Assists with the onboarding of new customers
Partners with other employees to appropriately understand market and customer dynamics
Overall understanding of competitive landscape
Current with all new CRM products
Completes all assigned tasks in a timely and efficient manner
Ability to maintain necessary credentials

Education and Preferred Experience Qualifications:
Bachelor's Degree and at least three years of work experience in healthcare or engineering
Certified Cardiac Device Specialist (CCDS) per the International Board of Heart Rhythm Examiners (IBHRE)
Extensive understanding of medical terminology
Outstanding work ethic and customer service skills
Ability to meet deadlines and work in a fast-paced environment
Strong working knowledge of Microsoft and other basic computer applications
Excellent verbal and written communication skills

Keywords: Octagos Health, Las Vegas , Clinical Specialist (hybrid field & remote position, must be IBHRE certified), Healthcare , Las Vegas, Nevada

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