MGR PATIENT EXPERIENCE (FT Exempt) Summerlin Hospital
Company: Summerlin Hospital Medical Center
Location: Las Vegas
Posted on: November 11, 2019
About Summerlin Hospital:
Summerlin Hospital is a 485-bed hospital featuring emergency
services; a busy maternity department with an average of 450
deliveries per month; a Children's Medical Center with a NICU, a
pediatric ICU and separate pediatric ER; advanced cardiovascular
care, surgical services, women's health and oncology care.
Summerlin Hospital is an accredited Chest Pain with PCI facility
and a Primary Stroke Center, and has received multiple awards from
the American Heart Association Get With the Guidelines program.
Leads, develops, implements and evaluates system and site based
strategies and initiatives that focus on providing an exceptional
patient experience for designated facility. Facilitates consistent
messaging, training and measurement to create a patient and family
centered culture.Job RequirementsJob Requirements:
Bachelors Degree in Business or related field.
Five to seven (5-7) years experience in patient/customer relations
which includes experiences in successfully developing and creating
strategies to improve patient/customer experience. Two years of
experience in a healthcare environment and bilingual
Nevada Notary License preferred.
Computer proficiency to include Microsoft Word, Excel, and
Powerpoint. Publisher software preferred.
Must have working knowledge of healthcare industry.Note:
Possess strong customer service skills/interpersonal interactions;
ability to handle difficult and angry people constructively; savvy
enough to interact with physicians/senior leadership. Excellent
analytical skills, including analysis, planning, organizing, and
troubleshooting. Superior oral, written communication and
presentation skills. Ability to work with minimal supervision.
This opportunity offers the following:
- Challenging and rewarding work environment
- Growth and Development Opportunities within UHS and its
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug
- 401k plan with company match
UHS is one of the nation's largest and most respected hospital
companies, Universal Health Services, Inc. (UHS) has built an
impressive record of achievement and performance. Steadily growing
from a startup to an esteemed Fortune 500 corporation, UHS today
has annual revenue nearing $10 billion. In 2017, UHS was recognized
as one of the World's Most Admired Companies by Fortune; ranked
#276 on the Fortune 500, and listed #275 in Forbes inaugural
ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years
ago: Build or acquire high quality hospitals in rapidly growing
markets, invest in the people and equipment needed to allow each
facility to thrive, and become the leading healthcare provider in
each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000
employees and through its subsidiaries operates more than 320 acute
care hospitals, behavioral health facilities and ambulatory centers
in the United States, Puerto Rico, the U.S. Virgin Islands and the
*UHS is a registered trademark of UHS of Delaware, Inc., the
management company for Universal Health Services, Inc. and a
wholly-owned subsidiary of Universal Health Services, Inc.
Universal Health Services, Inc. is a holding company and operates
through its subsidiaries including its management company, UHS of
Delaware, Inc. All healthcare and management operations are
conducted by subsidiaries of Universal Health Services, Inc. To the
extent any reference to "UHS or UHS facilities" on this website
including any statements, articles or other publications contained
herein relates to our healthcare or management operations it is
referring to Universal Health Services' subsidiaries including UHS
of Delaware. Further, the terms "we," "us," "our" or "the company"
in such context similarly refer to the operations of Universal
Health Services' subsidiaries including UHS of Delaware. Any
employment referenced in this website is not with Universal Health
Services, Inc. but solely with one of its subsidiaries including
but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for
this employment opportunity. Please, no phone calls or emails. All
resumes submitted by search firms to any employee at UHS via-email,
the Internet or in any form and/or method without a valid written
search agreement in place for this position will be deemed the sole
property of UHS. No fee will be paid in the event the candidate is
hired by UHS as a result of the referral or through other
Keywords: Summerlin Hospital Medical Center, Las Vegas , MGR PATIENT EXPERIENCE (FT Exempt) Summerlin Hospital, Healthcare , Las Vegas, Nevada
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