LasVegasRecruiter Since 2001
the smart solution for Las Vegas jobs

Executive Housekeeper (Mandalay Bay)

Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: December 5, 2019

Job Description:

Location:Las Vegas, Nevada Become one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. It is the primary responsibility of the Executive Housekeeping Manager Mandalay Bay to manage all department operations for Housekeeping, and to ensure all activities performed within the department are in accordance with the companys business objectives, budgetary guidelines, and established safety standards. It is the primary responsibility of the Executive Housekeeping Manager Delano to manage all department operations for Housekeeping, and to ensure all activities performed within the department are in accordance with the companys business objectives, budgetary guidelines, and established safety standards. - Provides input into, and executes, strategic plan for Housekeeping consistent with the strategic vision of the division and Mandalay Bay Resort & Casino. - Provides input into, and executes, the development, implementation, and measurement of guest service standards within Housekeeping, consistent with the companys established guidelines/standards. - Participates in the research, development, evaluation, and implementation of new products, services, technology, and processes to ensure Mandalay Bay Resort & Casinos competitive position in anticipation of changing customer needs within the dynamic hospitality/gaming environment. - Manages Human Resources responsibilities for Housekeeping to include creating a work environment that creates teamwork, performance feedback, recognition, mutual respect and employee satisfaction, quality hiring that encompass the companys diversity commitment, training, disciplinary action, succession planning processes, adherence to the companys status quo third party representation philosophy, compliance with company policies, legal requirements, and collective bargaining agreements. - Works closely in mentoring/coaching Assistant Executive Housekeepers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff. - Promotes and develops team oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service. - Ensures adherence to guest service standards within established departmental policies and procedures. Evaluates and corrects/modifies systems and structures that create problems or impede commitment to excellence in service. - Oversees/manages accountability processes for division; ensures compliance with budgetary guidelines, company policies, established departmental guidelines/standards, and legal requirements. - Monitors departmental expenditures, prepares justification for budget variations, and projected increases for new projects, when necessary. - Prepares monthly/annual departmental budget/forecast and provides supporting documentation for senior managements review, when requested. - Stays current, knowledgeable, and abreast of the latest in industry equipment, technology, and techniques; works closely with senior management to improve processes/technology where feasible. - Researches/analyzes existing data/trends and takes action to reduce costs and increase hotel revenues, when possible. - Develops short and long-term departmental objectives. Monitors, documents, and notifies Director of Housekeeping of any problems that may impact/jeopardize the achievement of current and future departmental objectives. - Continuously evaluates staffing levels in accordance with business demands, providing recommendations for adjustments whenever possible. - Responds to guest service interactions in a professional and timely manner, achieving positive guest/problem resolution. - Maintains the integrity and overall effectiveness of the room quality control program for Guest Room Attendants, Housekeeping Floor Managers, and Assistant Executive Housekeepers. - Establishes and maintains effective working relationship with all departments within Mandalay Bay Casino & Resort. - Represents management at unemployment hearings, union grievances, arbitration's, and various meetings. - Performs all other job related duties as requested. Required: - At least 3 years of supervisory experience in a major hotel/resort complex. - At least 1 year supervisory experience in a Union (bargaining unit) property. - At least 1 year supervisory experience as a department head. - Ability to maintain physical stamina, proper mental attitude, and ability to deal effectively with guests, management, employees, and outside contacts, while working under pressure and meeting deadlines. - Ability to perform a myriad of duties with extreme care and attention to detail, while working in a fast-paced and busy environment. - Ability to lift/carry up to 20 lbs. at a time; and maneuver/maintain control of Housekeeping cart weighing up to 300 lbs. - Working knowledge/understanding of a hotel management system. - Excellent knowledge/understanding of the legal ramifications/implications of various employee and guest actions, both in a bargaining and non-bargaining unit environment. - Excellent knowledge/understanding of OSHA, chemicals, formulas, fabric equipment, production, flow methods, etc. - Proficient knowledge of MS Word, Excel, and Outlook. - Strong leadership qualities, sound judgment, superior decision making, and problem-solving skills. - Excellent customer service skills. - Able to lead and mentor a team. - Have interpersonal skills to deal effectively with all business contacts. - Professional appearance and demeanor. - Work varied shifts including weekends and holidays. - High school diploma or equivalent. - Able to effectively communicate in English, in both written and oral forms. Preferred: - A B.S. degree in Hotel/Business Administration. - Bilingual. - Previous experience working in a similar resort setting.

Keywords: Bellagio (MGM Resorts - Las Vegas), Las Vegas , Executive Housekeeper (Mandalay Bay), Hospitality & Tourism , Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Shift Manager (hourly pay + monthly bonus + benefits)
Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts conveying the Cane's culture to his/her Crewmembers and Customers as well be a creative team player who (more...)
Company: Raising Cane's
Location: Las Vegas
Posted on: 12/8/2019

Guest Service Manager (FLV)
Description: Guest Service Manager FLV 19000CPB Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars (more...)
Company: Caesars Entertainment
Location: Las Vegas
Posted on: 12/8/2019

Sales Associate - Pool (Vdara)
Description: Location:Las Vegas, Nevada Become one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. (more...)
Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: 12/8/2019


56M Chaplain Assistant
Description: A Chaplain Assistant provides vital support to Army National Guard Chaplains, who are responsible for providing spiritual guidance and support to Soldiers. br br As a Chaplain Assistant you will primarily (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 12/8/2019

Cashiers, Assistant Managers, Managers
Description: We have availability for the following positions: br ul br li Cashiers br li Assistant Managers br li Managers br li Guest Room Attendants br li Vault Clerks br li Security (more...)
Company: TERRIBLE HERBST COP
Location: Las Vegas
Posted on: 12/8/2019

Kitchen Runner - EDR (QUD)
Description: Kitchen Runner - EDR QUD QL JOB SUMMARY: The primary responsibility of the Runner is to transfer food inventory from the warehouse to the kitchen or kitchen to kitchen, and restock goods. ESSENTIAL (more...)
Company: Caesars Entertainment
Location: Las Vegas
Posted on: 12/8/2019

Master Cook - International Smoke (MGM Grand)
Description: Location:Las Vegas, Nevada Become one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. (more...)
Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: 12/8/2019

Assistant Chef - Catch (ARIA)
Description: Company: Bellagio MGM Resorts - Las Vegas - Location: United States, Nevada, Las Vegas - Salary: negotiable / monthly - Job type: Full-Time - Posted: 2 days ago - Category: General Location:Las Vegas, (more...)
Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: 12/8/2019

Parts Delivery
Description: Our Parts Delivery drivers provide excellent customer service through the safe and efficient delivery
Company: O'Reilly Auto Parts
Location: Las Vegas
Posted on: 12/8/2019

Cook
Description: We know you like to cook and you are really good at it. That's a given. When you apply to this job, we will be able to see on your resume the 2 years you've spent rocking the taste buds of everyone who (more...)
Company: Guckenheimer
Location: Henderson
Posted on: 12/8/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Las Vegas RSS job feeds