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Customer Service Representative

Company: Promised Land Realty
Location: Las Vegas
Posted on: November 22, 2021

Job Description:

We are seeking a Customer Service Representative to join our team.Job Requirements:Responsibilities: Handle customer/client inquiries and complaints Process transfers and receiving orders Troubleshoot and resolve product/services issues and concerns Document and update customer/client records with the appropriate teams Develop and maintain a knowledge base of the evolving products and services Use active listening in all interactions to provide exemplary service that focuses on the client's experience Answering phonesRequirements: High school diploma or GED required Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills High level of proficiency in web-based database systems, real-time chat tools, Microsoft Office, Word and Excel; skills test may be required

Keywords: Promised Land Realty, Las Vegas , Customer Service Representative, Hospitality & Tourism , Las Vegas, Nevada

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