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Model Cocktail Server

Company: Tuscany Suites & Casino
Location: Las Vegas
Posted on: November 22, 2021

Job Description:

We are looking for a Part Time, On-Call Cocktail Server to provide a service in a friendly, courteous and timely manner resulting in guest satisfaction.

ESSENTIAL DUTIES & RESPONSIBILITIES

--- Take orders, reciting selection of all call and premium brands as requested.
--- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on casino floor and lounge.
--- Maintain cleanliness of Guest areas at all times including removing empty glasses/bottles and cleaning ashtray.
--- Replenish beverages as requested, frequently checking back with Guest to inquire about satisfaction.
--- Complete side duties including but not limited to replenish straws, napkins and all items needed to fulfill job duties.
--- Check and maintain proper setup and cleanliness of service station before, during and after shift.
--- Communicate orders into system through bartender ensuring transmission is verified.
--- Resolve guest complaints and ensuring guest satisfaction.
--- Deliver extraordinary service to every guest while intermingling and entertaining in a professional manner.
--- Requires standing and walking continuously with a tray up to 20lbs throughout the shift.
--- Must present a professional and pleasant appearance and must be able to walk in 1 and half inch heels.
--- Maintain cleanliness of Guest areas at all times including removing empty glasses/bottles and cleaning ashtray.
--- Respond to guest inquiries regarding casino features, services and assistance.
--- Resolve guest complaints, ensuring guest satisfaction.
--- Promote Tuscany Suites & Casino in a positive manner.
--- Able to stand and walk for long periods of time.
EDUCATION & EXPERIENCE

--- Previous Casino Cocktail Server experience preferred but not required.
--- Must have a valid Health Card and TAM Card.
--- Must be able to work all shifts.
--- Applicants must be a minimum of 21 years of age and must have the ability to display current make-up technique and style and in line with current fashions as deemed by the hotel management.
--- Must be able to work in an environment with exposure to secondhand smoke and high noise levels.
--- Ability to work varied shifts, including nights, weekends and holidays.

Keywords: Tuscany Suites & Casino, Las Vegas , Model Cocktail Server, Hospitality & Tourism , Las Vegas, Nevada

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