Asst. Director of Engineering - Renaissance Hotel
Company: Renaissance Hotel Las Vegas
Location: Las Vegas
Posted on: May 14, 2022
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Job Description:
Highgate Hotels
Highgate is a premier real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in U.S. gateway markets
including New York, Boston, Miami, San Francisco and Honolulu.
Highgate also has a key presence in Barcelona. Highgate's portfolio
of global properties represents an aggregate asset value exceeding
$10B and generates over $2B in cumulative revenues. The company
provides expert guidance through all stages of the hospitality
property cycle, from planning and development through
recapitalization or disposition. Highgate also has the creativity
and bandwidth to develop bespoke hotel brands and utilizes industry
leading proprietary revenue management tools that identify and
predict evolving market dynamics to drive out performance and
maximize asset value. With an executive team consisting of some of
the industry's most experienced hotel management leaders, the
company is a trusted partner for top ownership groups and major
hotel brands. Highgate maintains corporate offices in London, New
York, Dallas, and Seattle.
Location
As the largest smoke-free, non-gaming hotel in Las Vegas, the
548-room Renaissance is a fresh, welcoming alternative for business
and leisure travelers. Sleek and stylish, the hotel delivers modern
design and sophisticated details throughout their guest rooms,
social venues and the signature restaurant, ENVY Steakhouse. The
hotel offers exciting programming including 50-minute fitness
classes, Kona Craft Beer, and an in-room amenity upon arrival, all
complimentary to the guest.
Overview
The Assistant Director of Engineering is responsible for the
day-to-day operations of the engineering division. In the absence
of the Director, the assistant will assume the administrative,
financial and operating aspects of the hotel as they relate to
engineering.
Physical requirements:
- Long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and
/or 50 pounds of force frequently and/or up to 20 pounds of force
constantly to lift, carry, push, pull or otherwise move
objects.
Responsibilities
General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage
safe and efficient hotel operations.
- Know all emergency procedures (Fire, severe weather, earthquake,
Bomb threats, guest accidents)
- Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Fundamental Requirements
- Assist in developing and implementing plans to maintain property,
equipment, grounds and other assets in a safe and acceptable state
of repair.
- Continually inspect all areas of the Hotel to determine that
maintenance standards are being met.
- Ensure the hotel is in compliance with all local, state and
federal laws.
- Supervise and train all Engineering staff in Customer Service,
Empowerment, Standard Operating Procedures and Loss Prevention.
- Inventory Control, Establish and maintain an efficient
inventory.
- Create and post all Engineering staffs schedules.
- Adhere to annual budget for department.
- Inspect and perform preventative maintenance program for all
hotel equipment, Commercial areas, including guest rooms.
- Maintain accurate logs for all PM's
- Ensure all emergency and life safety equipment and systems are
inspected, tested and certified per Highgate Hotel standards.
- Actively participate in energy conservation programs.
- Review all guest and meeting planner comment cards to ensure
problems are identified and corrected in a timely manner.
- Ensure compliance with the Americans with Disabilities Act
(ADA).
- Assist with the administration of all vendor contracts controlled
by the engineering department.
- Ensure that room maintenance requests are handled in a prompt and
courteous manner.
- Follow up on all alarms immediately to determine the exact
location and cause. Determine emergency status and report findings
to Front Desk. Take immediate action as necessary.
- Assist as necessary with special projects and renovations.
- Support and participate in all Highgate Hotel programs
- Conduct monthly departmental safety meetings
- Participate in Highgate Hotel Safety Committee.
- Participate in Highgate Hotel Safety Program
Keywords: Renaissance Hotel Las Vegas, Las Vegas , Asst. Director of Engineering - Renaissance Hotel, Hospitality & Tourism , Las Vegas, Nevada
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