Busser Tao Restaurant
Company: Tao Group Hospitality
Location: Las Vegas
Posted on: May 16, 2022
Job Description:
Job DescriptionBusser Overview: A Busser is responsible for
supporting staff to ensure fast, efficient table service. Keep all
stations set to specifications and clean and organized at all times
and to support servers in maintaining standards of guest areas and
tables. Job Description:
- Provides help and support to all fellow team members.
- Portrays a positive and professional attitude.
- Communicates to FOH and BOH support staff including managers,
servers and chef.
- Responsible for having a high level of product knowledge
regarding all menu items to include both liquor, beer, wine, and
non-alcoholic beverages.
- Responsible for attending and participating in any training
sessions, department meetings, and assessments.
- Immediately reports all guest dissatisfaction issues to the
nearest manager.
- Reports any incidents of theft, vandalism, violations of house
rules, breaches of security, and safety regulations to
management.
- Gives constructive feedback; suggests ideas regarding service
and or club issues to department head.
- Contributes to the positive morale of the team and to treat all
fellow team members with respect.
- Treats all staff areas with respect and contributes to keeping
them clean and organized.
- Ensures high levels of hospitality during all guests'
interactions. Attentive to guest needs at all times.
- Completes all opening, running, and closing side work for each
scheduled shift.
- Running side work includes the maintenance of side stations,
alignment of furniture, and proper placement of pillows throughout
the shift.
- Maintains par levels in stations and to keep stations tidy
during the shift.
- Learns and teaches fellow team members. (Learn by listening,
teach and lead by example).
- Reads preshift board, attend meetings, and be aware of all
events taking place at Venue.
- Ensures all tables are set properly and maintained throughout
the shift to meet and exceed guest standards.
- Removes glassware from table when empty or if asked to do so by
guest or server.
- Does not clear the table until the guest has left for the
day/night or if asked to do so by a server or manager.
- Reports any and all damaged equipment to management
immediately.
- Ensures all service stations are stocked to required par levels
and kept organized.
- Empties garbage cans from the floor and dispose of garbage in
designated areas.
- Breaks down all boxes, rinse and wash out Slim Jims
nightly.
- Trashes boxes must be swept out and wiped down.
- Properly sets-up station and sidestations including:
- Squares-off seats, tables, makes sure all tables and
chairs/banquettes are clean and free of debris
- Helps waiters set table with proper place settings
- Wipes down chairs and table bases
- Stocks sidestations with appropriate materials
- Performs opening sidework as described for specific
sections
- Attends and participates in daily pre-meal meetings.
- Provides professional and exceptional guest service.
- Deliver (as directed by server), fill, and re-fill water as
needed.
- Table maintenance and bussing of excess tableware.
- Clears empty glasses, dirty plates, and used silverware.
- Cleans and wipes tabletop and keep free of debris and
food.
- Helps set table for next course (apps, entrees, desserts).
- Clears and resets tables after guests have left.
- Performs shift opening and closing sidework as described.
Experience/Skills:
- Previous hospitality experience preferred.
- Previous experience preferred.
- Experience in a high volume nightclub is a must.If you are
hired, we will require proof that you have received the COVID-19
vaccine or that you have a valid religious or medical reason not to
be vaccinated.
Keywords: Tao Group Hospitality, Las Vegas , Busser Tao Restaurant, Hospitality & Tourism , Las Vegas, Nevada
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