LEAD HOUSEKEEPER - Oasis at Gold Spike
Company: Downtown Project
Location: Las Vegas
Posted on: May 16, 2022
Job Description:
Job DescriptionThe primary responsibility of the Lead
Housekeeper is to oversee the day to day housekeeping operations,
Here are the details:
- Train housekeepers on cleaning tasks
- Oversee housekeeping staff on a daily basis
- Inspect rooms and common areas, including stairways and lobby,
for cleanliness
- Complete maintenance requests as needed
- Ensure that the quality inspection program is effectively and
consistently maintained
- Schedule shifts and arrange for replacements in cases of
absence
- Establish and educate staff on cleanliness, tidiness and
hygiene standards
- Motivate team members and resolve any issues that occur on the
job
- Respond to guest complaints and special requests
- Monitor and replenish cleaning product stocks in all
housekeeping storage areas
- Participate in large cleaning projects as required
- Ensure compliance with safety and sanitation policies in all
areas
- Maintain inventory of linen/supplies
- Maintain lost and found control point
- Perform housekeeping duties as needed
- Perform other related duties, as assigned Qualifications:
- Exceptional customer service and interpersonal skills
- Excellent written and verbal communication skills
- Proven track record growing and developing a successful
team
- Attention to detail and operational awareness
- Ability to prioritize and delegate projects in a fast paced and
dynamic working environment
- Demonstrates strong teamwork and collaboration skills
- Executes all housekeeping operations in accordance with city
and SNHD guidelines and regulations
- Able to effectively communicate in English in both the verbal
and written form
- Ability to work a flexible schedule that includes nights and
weekends
- Proficient in Microsoft Office and PMS systems
Education/Experience:
- High School Diploma required
- Two (2) years' supervisory experience in housekeeping
management in the hospitality industry required
- Thorough knowledge of cleaning equipment, supplies and
chemicals
- Thorough knowledge of guest service standards and procedures
required
Keywords: Downtown Project, Las Vegas , LEAD HOUSEKEEPER - Oasis at Gold Spike, Hospitality & Tourism , Las Vegas, Nevada
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