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LEAD HOUSEKEEPER - Oasis at Gold Spike

Company: Downtown Project
Location: Las Vegas
Posted on: May 16, 2022

Job Description:

Job DescriptionThe primary responsibility of the Lead Housekeeper is to oversee the day to day housekeeping operations, Here are the details:

  • Train housekeepers on cleaning tasks
  • Oversee housekeeping staff on a daily basis
  • Inspect rooms and common areas, including stairways and lobby, for cleanliness
  • Complete maintenance requests as needed
  • Ensure that the quality inspection program is effectively and consistently maintained
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to guest complaints and special requests
  • Monitor and replenish cleaning product stocks in all housekeeping storage areas
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas
  • Maintain inventory of linen/supplies
  • Maintain lost and found control point
  • Perform housekeeping duties as needed
  • Perform other related duties, as assigned Qualifications:
    • Exceptional customer service and interpersonal skills
    • Excellent written and verbal communication skills
    • Proven track record growing and developing a successful team
    • Attention to detail and operational awareness
    • Ability to prioritize and delegate projects in a fast paced and dynamic working environment
    • Demonstrates strong teamwork and collaboration skills
    • Executes all housekeeping operations in accordance with city and SNHD guidelines and regulations
    • Able to effectively communicate in English in both the verbal and written form
    • Ability to work a flexible schedule that includes nights and weekends
    • Proficient in Microsoft Office and PMS systems Education/Experience:
      • High School Diploma required
      • Two (2) years' supervisory experience in housekeeping management in the hospitality industry required
      • Thorough knowledge of cleaning equipment, supplies and chemicals
      • Thorough knowledge of guest service standards and procedures required

Keywords: Downtown Project, Las Vegas , LEAD HOUSEKEEPER - Oasis at Gold Spike, Hospitality & Tourism , Las Vegas, Nevada

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