Central Billing Office - Billing & Customer Service Representatives ** LasVegas, NV**
Company: NYU Langone Health - Symphony Talent
Location: Las Vegas
Posted on: January 24, 2023
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Job Description:
We have exciting opportunities in our Central Billing Office for
both Billing Representatives and Customer Service
Representatives!Billing Representative:In this role, the successful
candidate will submit claims, follow-up on unpaid balances
(insurance or patient), correct errors, enter claim information,
submit authorization/precertification requests with insurance
companies, follow up on denied claims and/or authorizations, and
submit appeals as necessary. Will assist with other related tasks
including medical record requests, reviewing accounts, and billing
projects.Customer Service Representative:
In this role, the successful candidate acts as a primary contact
for NYU Langone patients who have questions about their balances,
benefits, and insurance. Will answer phone calls and/or electronic
messages and follow-up on issues which could include submitting
bills, calling insurance, correcting information, making outbound
calls to patients, and entering detailed information in the billing
system as assigned by management. Follow established
protocols/scripts and handle issues in prescribed timelines but use
independent judgement to resolve patient inquiries to maintain
high-levels of patient satisfaction. The representative will
establish and maintain effective relationships with patients and
their families via active listening, empathy, rapport, courtesy and
professionalism. The candidate will also work closely with customer
service representatives to assist with daily operations.Minimum
Qualifications:Billing Rep:To qualify you must have a High School
Diploma or GED. Experience in medical billing, accounts receivable,
insurance, or related duties; Knowledge of CPT and ICD10; medical
billing software; English usage, grammar and spelling; basic math;
2 years' experience in a similar role.Customer Service Rep:To
qualify you must have a High School Diploma or GED. Experience in
customer service, medical billing, accounts receivable, insurance,
or related duties; Knowledge of CPT and ICD10 utilized in medical
billing; English usage, grammar and spelling; basic math; 3 years'
experience in a similar role.NYU Langone Health provides a salary
range to comply with the New York City Law on Salary Transparency
in Job Advertisements. The salary range for the role is $0.00 -
$0.00 Hourly. Actual salaries depend on a variety of factors,
including experience, specialty, education, and hospital need. The
salary range or contractual rate listed does not include
bonuses/incentive, differential pay or other forms of compensation
or benefits.
Keywords: NYU Langone Health - Symphony Talent, Las Vegas , Central Billing Office - Billing & Customer Service Representatives ** LasVegas, NV**, Hospitality & Tourism , Las Vegas, Nevada
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