Customer Service Associate I

Company: Intelliswift Software Inc
Location: Las Vegas
Posted on: January 27, 2023

Job Description:

Job Description:

The ideal Clients will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability.
S/he will be confident and organized and will know when and how to reach out for assistance.

Basic Qualifications
--- Confidence in working with upper-level management on a regular basis
--- Ability to communicate professionally - with maturity and self-confidence
--- Over-achiever success in customer obsession, learning fast, problem-solving, and collaboration/teamwork
--- Strong familiarity with online shopping and research
--- Ability to successfully complete pre-employment assessment and criminal background check
--- Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
--- High School Diploma or equivalent

Preferred Qualifications
--- College degree
--- 1+ years experience as a customer service professional (Face to face interaction and call center experience preferred)

Task Breakdown: Validating information and updating information, navigating systems and updating what

• 
  
• Verifying info that was submitted with what is in the system
  
• Reaching out to customer to get update or additional information and verify the authority for the property before updating
  
• Customer Outreach
  
• Updating accurate data
  
• Inputting on trackers
  
  Skills/Experience Required:
  
  
  • 
    
  • Confidence in working with upper level management on a regular basis
    
  • Ability to communicate professionally - with maturity and self confidence
    
  • Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork
    
  • Strong familiarity with online shopping and research
    
  • Ability to successfully complete pre-employment assessment and criminal background check
    
  • Excellent computer skills;
    
  • Strong familiarity with Microsoft Office, email, chat, and the Internet
    
  • High School Diploma or equivalent
    
  • Contact center experience needed
    
  • Data entry
    
  • Customer service
    
    
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Keywords: Intelliswift Software Inc, Las Vegas , Customer Service Associate I, Hospitality & Tourism , Las Vegas, Nevada