the D - Hotel - VIP Service Representative
Company: Circa Resort & Casino
Location: Las Vegas
Posted on: September 8, 2023
the D Casino & Hotel
Job Title: VIP Service Representative
As a VIP agent you will be responsible completing arrival and
departure transactions for our VIP guests checking in/out of the
hotel. VIP representatives assist in booking all dinner, show,
entertainment, and any additional requests for our VIP's.
Additionally, VIP agents are resources for all guest questions and
are empowered to assist VIP's when resolving any guest
ESSENTIAL JOB FUNCTIONS:
- Process check-in and check-out transactions for VIP's
- Assist VIP's with questions about the city and property
- Assist VIP's with booking dinner, show, etc...
- Assists with guest service recovery
- Maintains and Upbeat and Positive attitude at all times
- Responsible for being apprized of current events in hotel to
- Acts a liaison on behalf of the guest to expedite guest
- Maintains a professional and courteous attitude towards all
guests (internal and external)
- Anticipating guests needs and guest expectations EDUCATION
- High school diploma or GED
- Ability to read and speak English PHYSICAL, MENTAL AND WORK
- Requires normal, corrective vision range, the ability to see
color and the ability to distinguish letters, numbers and
- Performance of job duties will require standing, walking,
lifting, bending, reaching, pushing, pulling and grasping. These
tasks include the maintenance and care of assigned areas as well as
constant contact with fellow Team Members and Guests.
This is not necessarily an exhaustive list of all responsibilities,
skills, duties, requirements efforts or working conditions
associated with the job. While this is intended to be an accurate
reflection of the current job, management reserves the right to
revise the current job or to require that other or different tasks
be performed when circumstances change, (e.g. emergencies, changes
in personnel, workload, rush jobs or technical developments).
- Pay Type Hourly
Keywords: Circa Resort & Casino, Las Vegas , the D - Hotel - VIP Service Representative, Hospitality & Tourism , Las Vegas, Nevada
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