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Customer Service Representative - Inside Sales

Company: Hilton Grand Vacations (HGV)
Location: Las Vegas
Posted on: July 13, 2018

Job Description:

Job DescriptionWhat will I be doing? As a Call Transfer Agent you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: Sell mini-vacations packages for multiple property locations following the business rules for corporate telemarketing both in an inbound and outbound modeMaintain an upbeat positive and motivated demeanor especially when interacting with Hilton guest, co-workers, supervisors and managers.Maintain individual sales and marketing goals for performance measures.Ensure guests meet minimum eligibility requirements to tour sales center.Use teledirect application and Voice to sell and process package sales.Distribute only HGV authorized information, and ensures that information is accurate. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School Diploma It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 1 year commission sales experienceBasic computer skillsInbound call center experienceDetailed and goal orientedTimeshare industry knowledgeAbility to handle challenging customers and phone calls QualificationsWhat will it be like to be a Team Member with Hilton Grand Vacations?There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations. Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations ClubŪ and The Hilton ClubŪ, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.

Keywords: Hilton Grand Vacations (HGV), Las Vegas, Customer Service Representative - Inside Sales, Hospitality & Tourism, Las Vegas, Nevada

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