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Cocktail Server (The Mirage)

Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: July 14, 2019

Job Description:

Location:Las Vegas, Nevada It is the primary responsibility of the Cocktail Server to expedite guests drink order and to provide beverage and bussing service. All duties are to be performed in accordance with departmental and property policies, practices and procedures. - Greet guests and take their beverage orders. - Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolve guest complaints, ensuring guest satisfaction. - Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on the casino floor. - Maintain complete knowledge of designated glassware and garnishes for each drink. - Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. - Communicate orders into system through Bartender ensuring transmission is verified. - Perform all other job related duties as requested. Required: - At least 6 months of experience as a Cocktail and/or Food Server in a similar environment. - Ability to maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. - Ability to maintain working knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. - Excellent customer service skills. - Have interpersonal skills to deal effectively with all business contacts. - Professional appearance and demeanor. - Work varied shifts, including weekends and holidays. - Able to effectively communicate in English, in both written and oral forms. Preferred: - High school diploma or equivalent. - Previous experience working in a similar resort setting.

Keywords: Bellagio (MGM Resorts - Las Vegas), Las Vegas , Cocktail Server (The Mirage), Hospitality & Tourism , Las Vegas, Nevada

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