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Beverage Shift Manager (BVG)

Company: Caesars Entertainment
Location: Las Vegas
Posted on: November 11, 2019

Job Description:

Beverage Shift Manager (BVG) ******Z6 Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment. Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission We inspire grown-ups to play fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. JOB SUMMARY: The Beverage Shift Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations. ESSENTIAL JOB FUNCTIONS: Directly supervise all Beverage personnel and operations during assigned shifts. Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals. Properly schedule employees in accordance with customer volumes. Resolve customer claims or other disputes between subordinate employees in a fair and patient manner. Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service. Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department. Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times. Interact effectively with all other departments. QUALIFICATIONS: Work requires prior bartending/beverage experience. Must have knowledge of beverages, glassware, and garnishes. Work requires a minimum of 1 year Beverage Supervisory experience Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant interaction with staff and public. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. NV-Las Vegas-Ballys Las Vegas Regular

Keywords: Caesars Entertainment, Las Vegas , Beverage Shift Manager (BVG), Hospitality & Tourism , Las Vegas, Nevada

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