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Merchant Services - E

Location: Las Vegas
Posted on: May 6, 2021

Job Description:

The purpose of our Merchant Services Team is to assist small to medium sized online retailers, and to manage on-going relationships with sellers. Account Managers will work with members of the Seller Recruitment team to onboard new sellers and new listings. Account managers will help analyze seller product trends assuring that the seller is integrated and automated, that listings stay active, and that products are able to be syndicated to our advertising channels.



Account Managers will also play a role in recruiting vendors and distributors to sell products. Account managers will be responsible for managing these listings and account relationships, as well as helping fulfill orders through distribution network.



We?re seeking a team player, who operates with high energy, and displays passion for the vision. Ideally, you have had previous experience managing business accounts, or managing B2B relationships. We seek creative problem solvers with excellent interpersonal skills. Outstanding written and oral communication skills will be essential in maintaining quality relationships with business owners and store operators.



This is an exciting growth phase. You have a unique opportunity to be an early employee in a rapidly expanding company.




Responsibilities/Role


Work with Seller Recruitment Managers to integrate new sellers


Build relationships with key personnel of seller organizations


Analyze seller inventory spreadsheets. Identify competitive new listings, marketing opportunities, and potential data quality issues.


Identify seller needs and expectations. Analyze seller business operations and advocate on behalf of sellers to inspire new seller tools and developments


Passionately fight for account sales growth.


Communicate data quality issues with merchants and inspire quick resolutions


Develop creative ways to remove obstacles of selling


Report on seller feedback and service requests to help merchants increase efficiency


Work cross functionally to determine new unique value propositions. Present these internally.


Utilize Customer Relationship Management software to organize, manage all merchant service.


Report on and analyze performance on a weekly basis.


Resolve customer service issues that require merchant account changes.


Recruit fulfillment partners who offer competitive products


Place and manage fulfillment processes for orders.




Required/Basic Qualifications


1-3 years experience in account management, sales, or marketing


Master of Microsoft Excel


Excellent written and oral communication skills


Ability to work in a high pressure, fast paced, results oriented environment


Outstanding organizational skills with the ability to work within relationship management software


Personable, with a friendly upbeat attitude.


Strong time management skills with the ability to prioritize effectively




Preferred Qualifications


BA/BS


3+ years B2B business account management or relationship management experience


Experience in online retail sales processes


Experience with Ubuntu, File Transfer Protocols


We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Las Vegas , Merchant Services - E, IT / Software / Systems , Las Vegas, Nevada

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