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Geek Squad Double Agent, Appliance: Las Vegas, NV (Centennial)

Company: Best Buy
Location: Las Vegas
Posted on: January 15, 2022

Job Description:

Our Appliance Install and Repair Tech is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices-with a primary focus on appliances.Key Responsibilities:

  • Leads on two person jobs and complex projects as well as performs work alone.
  • Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
  • Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
  • Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.Basic Qualifications:
    • 2 years of customer service experience
    • 1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
    • Current, valid driver's license
    • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
    • Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly,
    • and/or lift may be provided as applicable for the type of work being performed)
    • Must be at least 21 years of age
    • Acquire and maintain any state or local licensing, as required, within 90 days of hirePrefered Qulifications:
      • Previous experince in an in-home experience environment
      • Previous experience actively using and learning about technology electronics

Keywords: Best Buy, Las Vegas , Geek Squad Double Agent, Appliance: Las Vegas, NV (Centennial), IT / Software / Systems , Las Vegas, Nevada

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