IT Infrastructure Operations Center Senior Manager
Company: Link Technologies
Location: Las Vegas
Posted on: June 24, 2022
Job Description:
Link Technologies (LinkTechConsulting.com), a Las Vegas, NV
based staffing and IT consulting firm, is currently seeking a
Senior Manager for an IT Infrastructure Operations Center for a
well-established client in Las Vegas, NV. This will be a remote,
permanent opportunity for candidates residing in IA, IL, IN, KS,
LA, MO, MS, NV, OH, or PA. Relocation to Las Vegas strongly
preferred.Qualifications
- Strong experience with tools such as SolarWinds, ServiceNow,
Dynatrace, Tanium.
- Experience with Cisco, Palo Alto, F5, Aruba.
- Experience with VMware, Nutanix.
- 5+ years experience managing multiple technical support
teams.
- Able to be on-call.
- Self-tasker, quick work ethic (this is not a slow-paced work
environment).
- Familiar with working in a large enterprise environment
following change controls.
- Must apply for and be approved for all required gaming
licenses.
- Clear Communications.Responsibilities
- Managing multiple teams that proactively support all incident
related events (network/systems/cloud/telephony/datacenter) and
monitors/maintains the IT infrastructure
(patching/updates/datacenter).
- Play a critical role in the design and development of tooling,
monitoring, and event management approach.
- Monitoring and remediating system, security and network issues
using various application and network management tools.
- Interfacing with internal/external customers on operational
issues by dispatching engineers, facilitating communication, and
driving resolution to events via standard operating
procedures.
- Tracking escalations and other key performance indicators.
- Provide application administration in a run-time environment
based on root cause analysis of logs, alerts, and various other
diagnostic tools.Link Technologies is an equal opportunity
employer. All qualified applicants will receive consideration for
employment without discrimination based on race, color, religion,
sex, gender identity/expression, sexual orientation, national
origin, protected veteran status, disability, or any other factors
protected by law.
Keywords: Link Technologies, Las Vegas , IT Infrastructure Operations Center Senior Manager, IT / Software / Systems , Las Vegas, Nevada
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