Sr Field Service Technician
Company: Disability Solutions
Location: Las Vegas
Posted on: May 8, 2024
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Job Description:
Join a team recognized for leadership, innovation and
diversityMAKE AN IMPACTWhat happens tomorrow is determined by what
we do today. We are connected to our common purpose ofinnovation
and creating exceptional technologies with a responsibility to
ensure a more sustainable future. Togetherwe can make the world a
better place for you, your family, and your community.The main
function of this position is to perform preventive maintenance and
provide technical support or basic troubleshooting to Honeywell
customers. These customers will have various products installed
that fall into the - HVAC, automation controls, life safety, fire,
and security systems categories as well as their associated
computer systems. The goal is to ensure system up-time and
efficiency.As a Sr Fire Alarm Field Service Tech for our Service
team, you will be tasked with the supervision of installation of
systems that will include, fire alarm, security, and access
controls in a commercial, educational, construction and or retrofit
environment. You will be expected to perform testing and start-up
support functions across a wide range of electronic Fire Alarm /
Security / Access / CCTV systems, which will include proprietary
software packages. Strong computer, software and network skills,
and knowledge are necessary for this position. Experience with
systems that involve advanced solutions such as Honeywell Front End
Computers, Honeywell XLS1000 and XLS3000, Edwards and Notifier fire
alarm system and other technologies for building fire alarm
security solutions would be a plus.Key
Responsibilities:---Perform/Review installation methods, checkout,
and test, startup on fire alarm system, security or access systems
and adhere to plans, specification, and contract requirements.---Be
responsible for commissioning start-up and checkout of systems
using the software provided by engineering for large jobs (long
cycle time) or software possibly written by themselves in small
jobs (short cycle time jobs).---Understand and execute all company
polices and procedures guidelines for software checkout.-- This
would include checking systems, point check via software SOPs,
sample checking.---Complete technical work underestimated hours and
within allocated period.On small jobs (short cycle jobs) be
responsible for complete ownership of project in field, coordinate
with subcontractors/vendors as applicable and work with customers
to obtain completion sign-off.---Be responsible for Honeywell
equipment at field site, its handling if required and correct
installation by subcontractors.---Also, be responsible for
Honeywell assets such as tools, proprietary software and database
at job site.---Ensure that configuration management policies are
followed.-- This involves back up of all changes on an ongoing
basis and final archiving of hardware and software to the Honeywell
server (via ADEPT or other configuration management
software).---Participate in Sales support activities such as
surveys, application selection and possibly hardware engineering
for bid jobs to support our growth initiatives.---Keep all
documentation and paperwork up to date.-- Examples: Labor & Expense
report's, customer requests for changes, adds, training and
sign-off sheets, etc. Focus especially on Change Orders if
additional scope is required.---Train the customer as required per
contract terms on operational aspects of the system.-- If required,
conduct complete system function training, and obtain attendee
sign-off list for archiving.---Performs or assists with
engineering, planning, scheduling, and installing simple to complex
systems or modifications to existing systems.-- May plan, schedule,
and lay out complex electrical equipment installations.---Jobs
completed at or under cost (+ or- 2%), under hours for
start-up.---Promotes builds and maintains good customer relations
and assists in contract retention; informs supervisor or customer
needs, requirements, systems status, and actual or potential
customer problems.---Be a zealot for safety & responsible for
adhering to, completing, & recording all required HSE safety
documentation & training in a timely manner per
daily/monthly/yearly, role specific, & site requirements.Relocation
support may be providedYOU MUST HAVE--- In-depth knowledge of Fire
alarm systems, plans, specifications, and solid understanding of
contracting relationships--- Fire alarm systems experience with
demonstrated knowledge code requirements, testing requirements and
coordinating ,-- -- -- --communicating with AHJ's--- Competent in
MS Word, Excel, Project, and Outlook--- Excellent customer service
skills with experience in technical phone or onsite customer
support including good--- interpersonal communication skills.---
Ability to travel both locally to customer sites and overnight up
to 25% as workload demands--- Valid driver's license and safe
driving record ability to pass background checkWE VALUE--- NICET
certification level 1 or higher--- Minimum NICET certification
level 1 or higher----- 1 years related fire alarm systems, security
system and access systems experience required.--- Technical Diploma
or Associates Degree in Mechanical, Electrical, Computer Science or
related field or 4 years of experience in a technical role in this
industry--- Building Networks infrastructure knowledge (wiring,
CAT, Cables, Fiber optics etc.). Understanding of typical
communication topologies is important a plus Knowledge of Fire
alarms, smoke control and security systems a plusBENEFITSWe offer a
full benefits package that includes medical, dental, vision,
401(k), flexible vacation and education assistance. Benefits
provided may differ by role and location. Visit
benefits.honeywell.com to learn more.Additional Information
Keywords: Disability Solutions, Las Vegas , Sr Field Service Technician, IT / Software / Systems , Las Vegas, Nevada
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